06/14/09

Good food, horrible service

by HarryPierce

The food here is great. I love it. In fact I've eaten here on about twenty occasions.

The last five to seven times, however, the service has been poor. At best. The restaurant was not crowded and there have been three to four wait staff on duty with plenty of empty tables.

My family and I have had to wait to even be greeted, let alone seated. Your drink order will be taken and the drinks brought to the table, but don't plan on refills. Once your food is dropped off, appetizers and main courses all at once, that is the last time you will see your waitstaff unless you flag them down. If you asked for chili powder or another place setting (so everyone at the table has a plate and fork), plan on asking / reminding them again five to ten minutes later.

I used to order dessert, however, good luck finding a place for it on the table. Your plates will likely not be cleared before you leave. I have always had to ask for dessert and then wait for it for another ten minutes or so.

Great food, though. Service is horrible. I have returned for the food, however, there are other Thai places in town whose service is much better and whose fare is just as good (better?).

• Pros: Great Curries and Thai Salads
• Cons: Service, you wait and wait and ask twice to three times for

05/04/09

Too much sugar!

by tchaston11

I decided to try this restaurant and regretted it. I had horrible service--they served me the wrong food and the waitress as no where to be found when I wanted to leave. There had to have been a cup of sugar in each curry dish I tasted. No where near the authentic Thai you can find elsewhere.

• Cons: Everything was too sweet

02/07/09

Great Thai

by Espalda

The service is great, lots of options on the lunch menu for around $7-$8, where other similar places only have a daily special for the same price. Love the curries, but I wasn't a fan of the soups.

• Pros: Curries are awesome
• Cons: soups not the best

12/26/08

Best authentic "home made taste" in Salt Lake City

by katasurfer

I travel extensively back and forth to Thailand; Owner; Khun Noi is a wonderful cook and her food is just like good Thai food in Thailand, but very clean and hygienic (not normal for some US Thai restaurants) very large US portions, great lunch specials, and a very attentive owner. I must admit that the service can be "spotty" , and now the ambiance is much better with some original Thai paintings from Tsunami victim artists. Bring family, friends and business associates and you will not be disappointed, pricing is very reasonable.

• Pros: authentic food taste & quality, cleanliness
• Cons: strip mall location not too fancy

11/25/08

Excellent service or Amazing Food? Simply a Tie!

by usna2010

I live in Salt Lake City, but make it a point to go to Simply Thai every time I am in South Jordan. The food and atmosphere are both top notch. I have also used Simply Thai?s Catering services for a large gathering I helped to organize. The food was great and they were very accommodating. The owner is always so friendly and truly cares that customers receive the best service possible. I highly recommend Simply Thai to anyone looking for great food at a reasonable price.

• Pros: Authentic Food, Family operated
• Cons: Not open on Sundays

11/25/08

Simply Thai is great

by kookytm

Simply Thai is my favorite restaurant! The flowers are always beautiful, i come in weekly for lunch during work, the service is great. Sometimes the food is a bit slow, but the owner is always willing to help out! My friend didn't enjoy one of her dishes, so the owner went out of her way to make sure Ashley got something she enjoyed, free of charge! The service is superb. I have been inviting friends from Provo to come to Simply Thai, and now they drive the 40 minutes to get great food!

Great service, great atmosphere, great pricee!

• Pros: Service
• Cons: Sometimes packed during lunch

11/20/08

Adequate food, awful service

by KateHoll

I had read a favorable review of Simply Thai and was excited that it was so close to our home, so we decided to give it a shot. I will say that the food was alright (nothing special but not bad either), and not overpriced. The service and atmosphere however was awful.At first glance the restaurant is very pretty. Lights up and flowers on every table. Half of the tables (including ours) were covered in very DEAD flowers. Pretty gross. Also the restaurant was freezing. Everyone had on their coats through their meal. I saw the owner walking around several times and was surprised she didn't adjust the heat setting. Kept quiet because she did NOT seem very approachable. We were not even greeted by our server until 20 minutes after being seated. Forgivable if they were swamped but there were 7 tables for 2 servers. When she did great us she asked for our order and then interrupted us to "go grab a pen". Would have been fine if she smiled or said sorry or anything but she acted like we were at McDonald's. Water was slapped down on the table with the paper still attached tot he top of the straws. Didn't know they did that outside of Jamba Juice. Food finally arrived 25 minutes after ordering. During this time no contact from our server at all. Food was fine. Place seemed to have potential but I would not return unless I wanted cheap takeout. I'll continue to drive a bit to Thai Garden. They never disappoint.

• Pros: Ok food
• Cons: service

06/18/08

Simply Thai simply fantastic

by AT58

I openly admit to being a huge food snob, I like great food and I'm a huge fan of Thai food. I've eaten it all over the country and many places in the Salt Lake valley and Simply Thai is the best yet. The food is light, healthy, and it tastes absolutely amazing. I discovered Simply Thai about a year ago, the food was amazing and the service was great. Since then, I go often, nearly once a week. I've taken many people and everyone I take in loves it and goes back. Also, Simply Thai is family owned and very welcoming. I highly recommend it.

• Pros: Amazing food, great service

06/16/08

great thai food

by bean314

Simply Thai was my introduction to Thai food, and I haven't been able to find a better place. I've tried Pad Thai at several other local restaurants and it just doesn't compare to the Pad Thai served here. The service is great, with servers always making sure things are okay. There's a wide selection on the menu, from curry (the G a n g Massaman is a must) to Thai soups and salads and all of it is great. Highly recommended.

• Pros: really flavorful food, great service
• Cons: none

06/16/08

Best Thai!

by sh4555

Curry is amazing!

• Pros: Family atmosphere