The Spa Club
Salt Lake City, UT 84121
Phone: (801) 255-3655
05/11/2006 Posted by nitsua
Two absolutely horrible waxing experiences! For a regular bikini wax I was kept waiting 45 minutes after my appointment time. Then the technician had forgotten to heat the wax. Instead of offering to reschedule she turned the wax on for five minutes and attempted to wax my bikini line with lukewarm wax--incredibly painful and ineffective. She removed very little hair. When I requested she remove more she told me my appointment was taking too long (she'd kept me waiting for 50 minutes!) and more hair removal would cost an additional $15. Second visit for a brazilian. A different technician left clumps of hair after 45 minutes of waxing. The next day the waxed area was covered in bruises. I have been waxing my bikini line (regular and brazilian) for 10 years never received such terrible and painful treatment. This place is absolutely horrendous!
Pros: Customer Service, Skill of Technician
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