Xcel Spa & Fitness Day Care

01/24/08

9 years and counting

by customer4583 at Citysearch

I love this gym and it is getting a facelift! I joined when I turned 16 and have been a member ever since. I never felt unimportant because I wasnt with a trainer like some other people. I pay $33.90 a month and have since day one, and personally I would pay more.

10/03/09

Pretty upscale

by DARCI at Citysearch

Okay, so when I first walked into this place and saw the different levels with all the equipment I was blown away. Lots of weights, machines, treadmills, ellipticals, stairmasters, bikes, oh, and good-looking people. I don't think I've ever seen so many beautiful people walking around in one place. I realized I'd have to wear my make-up to this place and maybe buy some cute workout clothes (which is why I put the hotties as a con). Plus, I've seen many Salt Lake celebs working out there, such as tv reporters, UT Jazz players, ReAL Salt Lake players, and local actors. The aerobics classes are awesome, taught by some of the cutest chicks ever who help keep me motivated. Anyways, I'm pretty happy with my membership that I've had for a little over a year now.

• Pros: Tons of equipment, fun classes
• Cons: Tons of hotties (hey, it could be a con)

07/16/08

Worst Gym in the Valley

by MulderandScully at Citysearch

I had high hopes when I joined this gym. After six months I have come to HATE it. The staff is rude and completely unhelpful, and the facilities are substandard. I went to spinning classes four days a week but the equipment is so old and neglected that I have had two sets of clips ruined and a pair of cycling shoes. Out of the 20 bikes, there are only three or four that are usable and members fight over them before each class. The instructors are often late and don't run for the full time. A few months ago they moved the room and the new room is unbearable. It has west facing windows that let so much sun light in during evening classes that the room is so HOT and bright that it makes the workout horrible.

As for the gym itself, the equipment isn't maintained and is dirty.

The personal trainers are rude to others that are trying to work out and I have even been asked to get off equipment so their clients can use it. When I looked into getting one of the trainers, I found the experience unpleasant and I was given a lot of incorrect information. The sessions are over priced for what you get and the trainers don't seem very knowledgable.

Anyone interested in Xcel should really spend some time in the gym before they sign-up. It looks good from the outside but looks are deceiving. I have joined a new gym and have lost 25 pounds in the three months since while attending the same classes I did at Xcel.

By the way, one of the trainers told me that Xcel employees have posted positive reviews for the gym on Citysearch so keep that in mind when reading these review.

• Pros: Pilates studio (but they're over priced)
• Cons: The staff, the equipment, the classes

08/18/07

Honesty would be the best policy, right?

by bofo123 at Citysearch

This is a comment of another citysearch members review of Xcel Fitness, at both the Holladay and West Jordan locations. I would never want to mention names here (posted by rickut) because that would be both innapropriate and could potentially cause a serious legal issue. But this person went on about how horrible their experience was at Xcel, and actually thought they were justified enough to name each person that caused them so much pain and suffering. What a joke! None of the fitness professionals at Xcel Fitness would ever tell any member that they would "reassign" them to another trainer if they weren't going to purchase their services. Each and every Fitness Professional I have ever come across have been more than willing to meet with me to take body composition measurements, go over training techniques, nutrition, cardio, and anything else. I have been a member at this gym for six months and I went through the results orientation process, and it is like no other initial gym membership orientation you will find in the industry. A certified Fitness Professional spends an entire two hours with you (at no charge) to go over your exercise, nutrition and wellness goals, and frankly anything else you ask of them. The first hour is an depth look at your nutrition, where they set you up on the bodybugg program (www.bodybugg com). This is a truly amazing program that I would recommend to anyone looking to lose some weight or just to better analyze your nutrition in vs. calories out. The second hour is the free hour of personal training where a trainer actually takes your through a full hour of exercises that are built around how your body moves and any type of muscular imbalances are also addressed in this complimentery hour as well!! The review by rickut (oops, there went their name again) posted 4/15 & 6/7 (same review posted twice?) should be deleted! Thank you Xcel Fitness Staff for all of your hard work and dedication!

07/06/07

Courteous Staff? That's a laugh.

by servicefinder at Citysearch

I can't stand this gym. Can't wait for my contract to end. It's cramped, and unless you're with a trainer, expect to feel like you're second class. I always feel like I'm competing with them for either space or equipment. If you tag a peice of equipment before a trainer does, you'll get a dirty look. They're not friendly at all! Don't use the tanning salon either, it's a rip off.

04/15/07

Xcel Gym Guarantee = Gimmick

by rickut at Citysearch

I joined xcel gym to be able to workout with a friend of mine and for my surprise I was jerked around just because I didn?t want to buy training sessions.

First Ben(holladay trainer) canceled my orientation meeting 4 times then he told me if I am not buying training sessions he would assign me to see another person.

Finally had my orientation with Michael(west jordan trainer) and we scheduled the final orientation for another day and guess what? Michael canceled me 3 hours before it! (Michael had to go help his girfriend to get a new dress! Can you believe it?) Michael set me up to see Cathy(west jordan trainer) on the exactly last day of the 30day money back guaranteed. What a coincidence!

I called Chris(west jordan sales manager) and told him the situation and he told me he would wait and see me right after my appointment with Cathy and guess what? Chris was gone!!! He didn?t wait for me and left the gym. Conclusion: I can not cancel my membership and have my money back anymore! Isn?t that a perfect set up?

• Cons: If you dont buy training sessions expect being mistreated

07/15/05

The only gym membership I will own!

by hokijo at Citysearch

I joined Xcel in April and have loved, loved, loved working out there. The equipment is always clean as well is the gym and the dressing room areas. When I first went there I was a little apprehensive about staff - usually a lot of meatheads walking around in a gym. I have yet to find an employee at Xcel that isn't friendly and nice and helpful. They offer some amazing classes and the trainers are incredible!

• Pros: Great equipment, Great classes, Great employees

With amenities such as aerobics classes, personal trainers and cardio equipment, this club can meet your fitness needs.

by Contributor at Citysearch

The Scene
At Xcel Spa & Fitness, you've got options. Loads of them. Do you want to attend an aerobics class? You can choose from over 70 weekly classes. Are you interested in working with a personal trainer? There are more than 30 of them on staff. Is it impossible for you to make it to the gym before 2am? No problem--Xcel is open 24 hours most days. Are you concerned that you won't be able to get on a treadmill? Stop worrying. There's a whole floor of cardio equipment just waiting for you.

The Workout
Weights, aerobics, cardio machines, personal training, wellness testing, daycare, nutritional store and bar, sauna, jacuzzi, tanning salon, day spa, Spinning.

12/12/03

Diamond in the Rough

by macakub at Citysearch

I have never been to the Bountiful Location but I know that the Holladay location has always been a top of the line place. I had attended the Sports Mall after they bought my old gym. When my free membership was up I found Xcel and found it to be on par minus all of the tennis and pool facilities.

My first time through they told me that if any of the equipment became full, they would bring more in. I thought it was a line until I saw them bring five new eliptical trainers in a few days after I noticed only one or two available.

All of the equipment is in top of the line shape. The locker rooms are always clean and tidy and the staff is willing to bend over backwards to help you out.

• Pros: Equipment, Staff, 24 Hr weekday sched
• Cons: minor if any

05/27/03

Outstanding

by fitnessnut21 at Citysearch

I love the outstanding staff and atmosphere at Xcel. People there treat me like I belong and the place is clean and well equiped. I tried their new club in West Jordan and I can't believe how Beautiful it is. I would recommend this club to anyone who wants to get in shape, and be treated right while doing so, unlike other clubs that I have been to.

• Pros: Staff, Equipment, Classes