Xcel Spa & Fitness

01/24/2008 Posted by customer4583

I love this gym and it is getting a facelift! I joined when I turned 16 and have been a member ever since. I never felt unimportant because I wasnt with a trainer like some other people. I pay $33.90 a month and have since day one, and personally I would pay more.

08/18/2007 Posted by bofo123

This is a comment of another citysearch members review of Xcel Fitness, at both the Holladay and West Jordan locations. I would never want to mention names here (posted by rickut) because that would be both innapropriate and could potentially cause a serious legal issue. But this person went on about how horrible their experience was at Xcel, and actually thought they were justified enough to name each person that caused them so much pain and suffering. What a joke! None of the fitness professionals at Xcel Fitness would ever tell any member that they would "reassign" them to another trainer if they weren't going to purchase their services. Each and every Fitness Professional I have ever come across have been more than willing to meet with me to take body composition measurements, go over training techniques, nutrition, cardio, and anything else. I have been a member at this gym for six months and I went through the results orientation process, and it is like no other initial gym membership orientation you will find in the industry. A certified Fitness Professional spends an entire two hours with you (at no charge) to go over your exercise, nutrition and wellness goals, and frankly anything else you ask of them. The first hour is an depth look at your nutrition, where they set you up on the bodybugg program (www.bodybugg com). This is a truly amazing program that I would recommend to anyone looking to lose some weight or just to better analyze your nutrition in vs. calories out. The second hour is the free hour of personal training where a trainer actually takes your through a full hour of exercises that are built around how your body moves and any type of muscular imbalances are also addressed in this complimentery hour as well!! The review by rickut (oops, there went their name again) posted 4/15 & 6/7 (same review posted twice?) should be deleted! Thank you Xcel Fitness Staff for all of your hard work and dedication!

07/06/2007 Posted by servicefinder

I can't stand this gym. Can't wait for my contract to end. It's cramped, and unless you're with a trainer, expect to feel like you're second class. I always feel like I'm competing with them for either space or equipment. If you tag a peice of equipment before a trainer does, you'll get a dirty look. They're not friendly at all! Don't use the tanning salon either, it's a rip off.

04/15/2007 Posted by rickut

I joined xcel gym to be able to workout with a friend of mine and for my surprise I was jerked around just because I didn’t want to buy training sessions. First Ben(holladay trainer) canceled my orientation meeting 4 times then he told me if I am not buying training sessions he would assign me to see another person. Finally had my orientation with Michael(west jordan trainer) and we scheduled the final orientation for another day and guess what? Michael canceled me 3 hours before it! (Michael had to go help his girfriend to get a new dress! Can you believe it?) Michael set me up to see Cathy(west jordan trainer) on the exactly last day of the 30day money back guaranteed. What a coincidence! I called Chris(west jordan sales manager) and told him the situation and he told me he would wait and see me right after my appointment with Cathy and guess what? Chris was gone!!! He didn’t wait for me and left the gym. Conclusion: I can not cancel my membership and have my money back anymore! Isn’t that a perfect set up?

Cons: If you dont buy training sessions expect being mistreated

0 out of 2 people found this review helpful

07/15/2005 Posted by hokijo

I joined Xcel in April and have loved, loved, loved working out there. The equipment is always clean as well is the gym and the dressing room areas. When I first went there I was a little apprehensive about staff - usually a lot of meatheads walking around in a gym. I have yet to find an employee at Xcel that isn't friendly and nice and helpful. They offer some amazing classes and the trainers are incredible!

Pros: Great equipment, Great classes, Great employees

12/12/2003 Posted by macakub

I have never been to the Bountiful Location but I know that the Holladay location has always been a top of the line place. I had attended the Sports Mall after they bought my old gym. When my free membership was up I found Xcel and found it to be on par minus all of the tennis and pool facilities. My first time through they told me that if any of the equipment became full, they would bring more in. I thought it was a line until I saw them bring five new eliptical trainers in a few days after I noticed only one or two available. All of the equipment is in top of the line shape. The locker rooms are always clean and tidy and the staff is willing to bend over backwards to help you out.

Pros: Equipment, Staff, 24 Hr weekday sched

Cons: minor if any

05/27/2003 Posted by fitnessnut21

I love the outstanding staff and atmosphere at Xcel. People there treat me like I belong and the place is clean and well equiped. I tried their new club in West Jordan and I can't believe how Beautiful it is. I would recommend this club to anyone who wants to get in shape, and be treated right while doing so, unlike other clubs that I have been to.

Pros: Staff, Equipment, Classes

03/10/2003 Posted by robjoy58

If you are looking for a club where the members want to work hard and the instructors oblige, then it is the Xcel Club at Holladay. There are a couple of intense cycle/spinning instructors and the all body workouts (body pump and body attack) are very popular.

Pros: Decent parking, location, instructors

Cons: only 1 aerobic studio

05/17/2002 Posted by cfoley

This place has everything you need to have a great workout. I pay $26 per month and was paying twice that at my old gym. Good energy at this place, everyone there is all about getting there workout on!