Cotton Bottom Inn

06/11/2008 Posted by TT46

The Cotton Bottom makes a mean burger, but I personally don't think it's worth it when you have the slow service and poor attitude of the wait-staff working against you. It is a small pub, relatively dingy and slightly dirty. I also disagree with the review given on this website as the Cotton Bottom staff does not make everyone feel "like a regular", and I wouldn't call the noise of loud wait-staff & kitchen, forgotten customers, and the occasional belligerent drinker a happy "buzz".

Pros: The burgers

Cons: Smoke-filled room, poor customer service

10/24/2007 Posted by misspufa

We took a group of 16 to the cotton bottom for my 21st birthday (despite having many people tell me that was a bad choice because of the horrible service) because my husband loves their garlic burgers. We were surprised how many people were there on a week night @ 7 pm (mostly older people), but it ended up working out just fine & our service was wonderful (loved our server)! They even let us bring in our own cake as long as we cleaned up after ourselves. Great burgers, great beer. The only thing you may want to know before going is that they serve BEER..that's it. So if you are wanting to go to a bar & drink martinis, this is not your place. But if you want a delicious burger (they have some other food too, but why bother!) & a pitcher of beer, the Cotton Bottom is a great place to go!

Pros: Outdoor seating, garlic burger

Cons: beer only bar

09/05/2007 Posted by dbcreates

Did I mention service was vile? After being dragged to the 'legendary' Cotton Bottom, I only agreed to go because the garlic burger was 'the best' available anywhere according to my friends. They will have their karmic reward for misleading me so egregiously. I met them after a morning cycle jaunt--they on their Harley's, me in my trusty Volvo. Place was fairly busy & has a suitably 'dive' vibe. Loads of beer signs, rank smell of stale spilled beer, Pinesol, and ciggy smoke. Our server came to take drink orders & then disappeared permanently. We never saw her again. Another server went to get our 'lost' drinks & returned quickly with the wrong order. We re-ordered & 18 minutes later, we were served our drinks. We detained the waiter to order food---garlic burgers all around. 20 min. later, no food. We snagged our waiter who was cheerfully chatting w/an adjacent table and asked where was our food? The look on his face indicated he's a) forgotten to pick up our order b) never placed our order c) was from another planet and didn't speak our language! Total of 30 min to get our grub. Eons in restaurant time, tho I can barely call this dirty dingy joint a restaurant. Fries were frozen & greasy, totally gross. The burger was on a big cottony bun that took all the moisture from your mouth & you had to take a swig with every bite just to wash down the dry mass. Meat was dry, gristly, had zero garlic flavor, or any flavor but that of stale grease. Cooked extra-extra well done in spite of requesting medium rare. Wilted brown lettuce, mushy tomato---save your money, time & karmic energy, this place isn't worth the effort. When we explained to our waiter--when he finally reappeared to present the unrequested check--that the burgers were inedible, he told us 'everyone else likes them!', made a big deal of asking the manager if he could take them off the bill. Awful service, food and atmosphere. How did anyone give this dump 5 stars?

Pros: I'm still trying to think of one

Cons: wretched service, awful food not worth eating even if you are starving

08/14/2007 Posted by sugaprincess

The Cotton Bottom has a decent garlic burger but it is most definitely not worth suffering through the completely horrible treatment from their staff. The waitresses are rude and acted inconvenienced to serve us. One of the waitresses took an order from a table next to ours (she had to walk past us to get to them) even though we had been there longer, and she then walked right past us without taking our order. We finally went to the counter to place our order. We will not return to be treated poorly by the aging biker chicks they call servers at the Cotton Bottom.

Cons: Horrible service, filthy restaurant

07/31/2007 Posted by taffyt

We went here not knowing it was 21 and over, they asked to see my daughter's ID she replied she didn't have it on her (and she is 22) to which the man said "OK, then get out. Can't you read the signs?" When we asked him if we could order food to-go to which he replied, "No, especially not now after I told you to leave 2 minutes ago!" I couldn't believe how absolutely rude this man was!!! And turning away customers that want to order to-go, it made no sense other than the fact that the man obviously doesn't have a clue on how to treat customers. Even though their food is alright, I will NEVER recommend this place to anyone.

Pros: Food

Cons: Customer Service & Cleanliness

05/14/2007 Posted by skaggles

I have had better customer service at the drive through at the local fast food restaurant. There is no quality customer service. If you are not a regular customer you are the last to be served if you are even served at all. I sat there for 30 minutes waiting to be served a drink because it was a hot day and I was dying of thirst. There were a moderate amount of customers, but they were by no means busy. At one point I even tried to get the attention of a server and I was very rudely ignored. When confronted with their poor customer service they have an "I don't care and you can leave if you like to" attitude. Their tasty garlic burgers cannot make up for their lack of common decency and concern for the welfare of their customers.

Pros: good garlic burgers

Cons: Horrible ambience, unfriendly servers, bias showed to preferred customers and those who drink alot, will not listen to positive criticism and feedback from customers.

1 out of 1 people found this review helpful

11/12/2006 Posted by bpphoto

This place has one of the Garlic Burgers . But there horrible customer service ruins it. And the place just stinks inside. So I suggest take out but be very very aware of the rude lady who answers the phone.

Pros: Garlic Burger

Cons: Service

1 out of 1 people found this review helpful

11/10/2006 Posted by junad

Like everyone else I heard that the garlic burgers are out of this world. I decided to go there. If you drove by it you wouldn't know it was a place people would eat at. It is a bar. No question. Dark, smoke filled, old men and women drinking, pool table, small, bar. It did not feel like I was in Utah there, if you know what I mean. I wait at the bar to give my order. The lady behind the bar asks me if that was my wife and kid outside. It was. I knew they couldn't come in so they waited outside. She says that she can't serve me if they are on the premises, it is against the law. I say what if they drive away, you give me the garlic burgers to go and I'll have them come back to pick me up. We don't do take out she says. There was nothing I could do. It was alright with me though because there wouldn't be anything that would taste good in a place that smokey. Anything you ate or drank would have tasted like smoke. We ate somewhere else.

Pros: If you like smoke filled rooms and Alcohol.

Cons: The smoke filled rooms and smell of alcohol.

1 out of 1 people found this review helpful

10/31/2006 Posted by tkap0

The Cotton Bottom Inn is a great little beer bar with excellent garlic burgers. I would recommend dining on the patio on a summer evening with a pitcher of your adult beverage of choice and a garlic burger. The burger is served on crusty french bread and is delicious.

Pros: Best Garlic Burger in Salt Lake

0 out of 1 people found this review helpful

06/04/2006 Posted by doctor_stu

and less junk on it. The burgers are better than average, but nothing to write home about.