Harris Hearing Aid Center
Salt Lake City, UT 84117-4243
Phone: (801) 424-2849
Ratings & Reviews Summary for Harris Hearing Aid Center
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User Reviews for Harris Hearing Aid Center
06/16/2008 Posted by Weir
My name is John Weir. I am 69.I live in Australia. In February this year I had a business trip to Tucson Arizona and purchased hearing aid Audifon serial # 0731817. It was not available at the time of my visit, and it was sent to me to Australia by Erin (Tel: 1-801-802-2228). Tel# of the consultant in Tucson is 1-520-829-5442. When I received hearing aid, it was not working at all. I paid $1800. I contacted Erin by e-mail many times. He never answered me. For some reason I can't contact Tucson consultant. I phoned and e-mailed Yolanda Lopez Customer Service Manager in Orem UT Tel : 801 802 2228 ext 110. She said to send the hearing aid back, and they will return money. I sent back. Now I do not have money and no hearing aid. Service is not available in Australia. Ms Lopez said that I should have sent within 30 days, but in my contract, in additional options 6 months exchange,life time service. And we discussed this with the consultant in Tucson. What kind of service can I get from the clinic if they treat me like this? They know that they sent me faulty product, i can't get service in Australia. Please help me to receive my money back. I also paid $50 postage. Best regards John Weir Tel: 612 6254 1636
Cons: Bad service
