Millcreek Inn
Salt Lake City, UT 84109
Phone: (801) 278-7927
09/14/2007 Posted by jena679
PLEASE be careful if you decide to do business with Millcreek Inn!! The owner was very rude and unprofessional with me!! I am saddened to see that others have had similar problems. The immense stress before and after was not worth it! I was waiting to write this review to give them a chance to fix the problems we've had with them. They still have not. I find it more than coincidental that the 1st positive review was posted after I told the owner that we were unhappy and he already had negative reviews here. He hung up on me shortly after. His stance was that they have many weddings there and everyone doesn’t complain, so why should he care that we’re not happy? While he has many weddings, you only get one. It is a beautiful location and venue. I agree the night staff is good and the chef makes great food. We were so excited that we were able to find a place on such short notice during the summer in Utah. My aunt even got engaged there back when it was a restaurant. Just as others have mentioned, it went ok, but not as planned. I told the owner the day before our event that I had noticed many inconsistencies with what we were told in our sales meeting, with the office manager, and him. My intention of telling him this was to point out potential issues others may have. My bad. I have planned a couple of conferences when I worked for the university, and I never had these problems with vendors. The owner’s response when I said we were not aware of the items we were about to be charged for was they couldn’t list everything or else it would be 50 pages. Other vendors do. I hope for their sake they will learn from couple’s complaints and improve. For those who are considering having their wedding there, I would recommend exploring other options. If you do decide to use Millcreek Inn, be sure to get everything in writing!! I mean everything and not just accept their word for it.
Pros: Beautiful setting, evening staff friendly
Cons: Hard to deal with after signing contract, rude management
3 out of 7 people found this review helpful
Write a review and share your thoughts with others
