07/21/09

Massage therapyst went tooo far!

by PrivacyPlease

I had been a customer for 2 years.I trusted this person to help me with my mental well being as well as my physical. I am suppose to feel safe. Nurtured. This person touched me on the front part of what would be covered with a string bikini! It was not an accident and occurred several more times in the same session. I will never ever go there again and I have complained to the licensing board and the Finnish Touch Day Spa it self. That was the Finnish of that spa for me!

• Cons: Rubbed in front of what would b covered w/a string bikini!!

11/12/08

Best Massages in Town and Maternity Massage

by ammisco1

I have been going to Finnish Touch for about 5 years. They give wonderful pedicures, facials and massages. I especially enjoy Meade's maternity massages right now. I feel like a million dollars when I leave there. I find everyone very professional and a very nice facility. If you want a wonderful, professional massage, go see Meade! I also recommend the Nap Day facial and pedicures!

• Pros: great staff, lovely atmosphere
• Cons: none!

11/10/08

Awful service, not relaxing, dirty furniture.

by soylattegrl

My daughter and I booked an hour massage there. We came in on a weekday, on time. We were led to a room where we waited for 15 minutes. No one offered us any water, tea or anything. The couches which are an off white canvas showed the dirt where peoples feet were. We were never offered robe or slippers or even shown where the showers or restrooms were.

I've had many massages before and this was the absolute worst service I have ever experienced. So after our massages, we had to put our clothes on our oily bodies in the massage room! I don't think it's very sanitary to have to be barefoot in a spa.

When we went back to the front desk to pay, they took our money and dissapeared. We had questions about this entire debacle but after waiting for 10 minutes, no one ever came back to the front desk.

My daughter and I will never go back to such a sad, dirty, lousy place.

• Pros: none!
• Cons: Unclean, no service, no ambience.

05/08/08

No compassion!

by Sinaka

I remember when "The Finnish Touch Day Spa" was across the street from their current location, and they were just beginning. They were humble and kind. Now that their business has grown, AND so has their rudeness! I will never return to this spa, and I have turned down their Christmas Party for years. The last time I attended this spa, was when I was given a $50 gift certificate. I made an appointment for a manicure. I was 10 minutes late to my appointment, after speeding across town, from my difficult job at the hospital. When I ran into the spa, they sharply told me I was too late for my appointment! I looked at my cell phone, and exclaimed, " I am only 10 minutes late, is there anything you can do?" The girl behind the counter looked at me, as if I were the most disgusting person in the world, and then looked at the clock, and said, " You are THIRTEEN minutes late! I guess all I can do for you, is throw some nail polish on you!" After that, I placed the $50 gift certificate on the counter and walked out, WITHOUT using it. I have since been spending my hard earned money on spas that appreciate my business. I use this experience whenever I treat one of my patients at the hospital. I make sure to treat my "business" with care and compassion.

• Pros: NONE!

04/28/08

Amazing Facial!

by blaze76

I got my first ever facial here recently and it was a wonderful experience: incredible relaxing and soothing. Kate, the esthetician, was terrific and my skin looked the best it's ever looked afterwards. Highly recommended!

03/21/08

Most Luxurious facial in town!

by SHARONINTHECITY

"This high end Day Spa truly lives up to it's reputation. I've made the rounds of all the Day Spa's in the Salt Lake area and always end up back at The Finnish Touch. The staff is well educated and experienced. Especially Monica who is the esthetician that I am now seeing monthly, Her facials are truly heavenly! As well as her spa pedicures and expert brazilian waxing! I drive all the way from Park City. I highly suggest this Spa. The retail of the spa is excellent as well...One stop shopping! They have everything & more that you could possibly need for your skin concerns. (Face & Body.) If you love to be pamperd this is your place, look no further! Other nearby spas pale in comparison."

11/14/07

Relax, go to it.........

by gotbeautyqueen

Great facials, great art and product mix. Mostly, I love the "I dream of Jeannie" relaxation room! Very professional staff.

• Pros: EVERYTHING

09/09/07

Deep-Poor Cleansing is very good but careful of those extractions

by lizabraham

I had the deep-poor cleansing facial. The place is gorgeous and clean. The esthetician was lovely and knowledgeable. Among other things, she did an enzyme peel on my acne-prone skin. It was great; it made my face feel so smooth. The only thing I wish is that I hadn't asked for extractions of the many dormant comedones on my face and jawline. The extractions seemed to go very well, but two days later my skin is very broken out and doesn't feel like it's going to stop soon. So, while I do recommend this facial and this spa in general, I suggest skipping the extractions if you are acne-prone.

• Pros: Great customer service, wonderful ambience

11/29/06

excellent

by grettakcooke

I'd recommend this place to anyone. I have a habit of trying out new things and different places, but i think it's now time to settle down. I found the spa I can truely call MY spa. I go everywhere; I try all types of spas, boutique spas, big and small. I'm accustomed to a higher level of treatment and expertise, and the finnish touch goes above and beyond. Many of my friends have told me to go, and finally i did. I don't know what i was waiting so long for. You should probably stay away, I don't want to have to wait too long to get my weekly fix.

10/31/06

gorgeous and elegant

by cindycj

I'm shocked at the last reviewers vicious distain over her last hairdo. I find that Bethany is quite accomplished. I find it hard to find someone who really understands my hair, and how i like it. She does a tremendous job, and is worth every penny. I love going to the Finnish Touch and I love how well they treat me. I refer EVERYONE there, and because of that, I even find them buying me gift certificates wrapped up in their delightful pyramid packages. The Finnish Touch is the best gift. ABSOLUTELY GO THERE

• Pros: professional, low turn-over, wonderful owner and management team
• Cons: aren't more places like this