10/25/09

Very Disappointing!

by ceted

The sushi and sashimi we ordered were the smallest I've seen anywhere. When we complained we were told the portion sizes were normal and nothing would be done about it. We were treated poorly to boot. There are too many good sushi bars in the valley to waste your dining dollars here, IMO.

• Pros: Nice atmosphere
• Cons: The absolute tiniest cuts of sashimi and sushi anywhere!

10/14/09

Amazing sushi, beautiful ambience, great service!

by caliguy22

As CA resident and business traveler, I've eaten at the best sushi restaurants from Sawtelle to little Tokyo in LA, J-Town in SF and a handful of places in midtown and the upper east side in NYC. Quite shockingly, Tsunami in Utah ranks among the best of them even against those large metropolitan markets!

My first time to Utah two years, I was rather skeptical I'd find a good restaurant to fulfill my sushi cravings. Ichiban was another restaurant we tried, but the sushi seemed too salty the time we went--we will go back to give it another chance.

Tsunami is a great place for a sushi afficianado. They have great service, beautiful decor, an intimate ambiance, and last but not least, high-quality, spectacular sushi! They have a great wine selection--we ordered two bottles between the five of us, and would've gone through three except we had one non-drinker.

Their toro was amazing and buttery as is their uni. Among other highlights include the baby tuna, halibut, albacore, and salmon eggs. One disappointment was when one of our associates order the Tokyo Cowboy (I think?) and it was to her surprise too spicy. If I remember, it's made with jalapeños.

Their less traditional rolls is what makes Tsunami so unique--they are good, really good--and not over-filled with cream cheese often found in other places. One of our associates claims their baked mussels are hands down the best.

You can bet my next business trip back to Salt Lake City, I'll have Tsunami on my agenda!

• Pros: Amazing Food, Service, Design/Decor, Sushi
• Cons: Too far away from SF

10/04/09

Tsunami is going downhill

by bajababy

I have tried all of the Tsunami Restaurnts they have opened and still went back to the Sugarhouse store. Went in last night on a night when Jeremy (our favoirite sushi chef, we usually go on Fridays) to find out that he was no longer working there. What a shame, the food sucked, We are no longer going to go there so if anyone knows where he ends up we would like to know. So many of the people that worked there are no longer there, and they made the place. I wouldn't go there and spend good money for the food, you will be sorry. What the heck is wrong with the owner? Did he get so greedy he didn't want to pay for good help? We are done!

• Pros: Sugarhouse used to have the best around
• Cons: Went in last night and our favorite chef was gone!

06/03/09

BEST SUSHI IN THE WORLD

by kwill22

I have been to hundreds of sushi places and will pay 200 dollars for a plane ticket from california just to eat at tsunami for one night. it is my favorite place in the whole country to eat. i love it!

02/05/09

Worst sushi EVER!

by ptownie

My husband and I went here last night, and I now wish we had never wasted our time or money. We were seated promptly, and served miso right away. So far so good.....until we waited over a half an hour for our sushi to arrive! Our water glasses stayed filled, but what good is a belly full of water if you're about to eat rolls of rice and fish? We watches tables around us receive their food, eat, and leave, and yet we were not served! When our rolls finally arrived, the presentation was incredibly sloppy; the rolls were not properly rolled, the rice was falling off, you could see large patches of seaweed, where rice SHOULD have been, the fish was bland and tasteless....thank God for wasabi! The only saving grace from the shoddy and sub-par sushi was the wasabi. One of the biggest aspects of sushi is the PRESENTATION! Sushi is not only supposed to be about flavor, but a display of art as well, both marks that Tsunami missed. While we were attempting to salvage what we could of the meal, we had to listen to employees complain about various topics what time they were supposed to get off, things they didn't like about other employees, etc. Not appropriate dining room etiquette, and certainly NOT a way to lure patrons back! When the waitress brought us change, she gave us a $10 bill and 2 ones, as if we were going to tip $10 on a $35 meal! Upon leaving, I asked to speak to the manager, who was friendly and apologetic enough, but seemingly clueless to the various issues pointed out. She offered us a gift certificate, which I politely declined. Why would I want to go through this all over again, even if it was for free, when there are many more sushi places I could try my luck with? I hear Kyoto is good....

01/19/09

Tsunami South Jordan Rocks!!!

by rachaelsmiles

I have had nothing but great experiences with the food, service and management. The staff has always been very accomodating and friendly.

• Pros: Friendly Staff, Great Food
• Cons: Food a little slow at times

01/14/09

The South Jordan location has slimy, mushy sashimi...

by jenatt

I hate to write a bad review about Tsunami. We have always really enjoyed the Ft. Union and Sugarhouse locations. We were excited that they were opening in the south end of the valley (South Jordan).

We ordered take out on New Years and the salmon sashimi was slimy, mushy, fishy and sour. When we went in a couple of days later and sat to eat, we asked the manage if we could try it again, (since we've only had positive experiences at the other locations) and asked if they would comp it this time to make up for it. We didn't ask for the whole meal to be comped. Just one order of sashimi. Seems fair, since we were the ones out the money in the first place.

AARON GIBBS, the manager was rude from the start. He came to our table and said, "you want to talk to me?" Not "Is there something I can do for you?" We explained that we were regular customers and had never complained before. He was rude, defensive, unprofessional, unapologetic. We asked that he give us the phone number for his owner, he said he doesn't want customers contacting him. Well, there's a red flag right there.

He said he would call him, left for about 2 minutes, came back and said that the owner REFUSED to give us the sashimi for free. We told him we were very confused and felt like we weren't being treated fairly. We told him that we would have to leave and forfit our meal if he would not do something ethical and make it right. He refused. We got up and had to leave. He shouted out to us, "oh, you think THAT'S ethical to not pay for your dinner?" In front of the rest of the customers.

The manager and owner should be ahamed. Not only did they lose good customers, but they lost $65 in food, and the waitress' tip. How is this any kind of good business decision? I won't give my business to a place that cares more about strict policy than treating the people who keep them in business with respect and fairness.

After all that, we still paid for our tea.

• Pros: We were excited about having sushi in the south end of the valley.
• Cons: Sushi is slimy, mushy, fishy, sour, and management is incredibly rude.

09/16/08

Excellent sushi - service

by AZSam

I had a great experience tonite - I ate at the sushi counter. The sushi chefs were very friendly and the food was excellent at a reasonable price. I would highly recommend Tsunami !!!

07/22/08

Not So Fresh

by princhi

My husband dined at Tsunami last Saturday night. We were very displeased with our experience. The tables were so close to the kitchen that we had to listen to a woman behind the counter complain to our waiter about how my husband had requested his order. Every sushi roll seemed to have smoked salmon or eel or both (there are other ingredients!). The fish we received was not at all fresh. It is a little scary when a tekka maki roll has tuna that is a washed out pink color. I couldn't even choke down the rest of the roll. That is $75 I'll never see again.

05/21/08

YUMMM!!

by S8snow

Tsunami is probably the best sushi bar in Salt Lake. The fish is always fresh and the service is Great. Very clean toiletries and kitchen. Parking is usually not a problem except for the Union Heights location on the weekends. I highly recommend Tsunami to anybody even if you do not like sushi, they have the best ribs i have ever had!!! Eat here trust me

• Pros: Fresh fish and other items on menu, Service
• Cons: parking on weekends