Brickyard Kennel Pet Pros Inc

12/09/08

The only place I would take my dogs

by ToDoJe at Citysearch

Brickyard Kennels has saved my dogs life, they have helped me work him through so many different problems. Whether it was through once a week training, weekly daycare, or long term boarding when needed. I have never even wondered if they treated my dogs well or not when they stay at Brickyard, the fact that my dogs know the mornings they are going to stay for the day, and they go completely crazy trying to get to the car, and once we get there they run straight for the front door to get in. They are always greeted by being called by there names and taken back. How the dogs react to getting to go is more than enough for me. They took care of my dogs this past year when we had a medical emergency, it was very nice to focus on things other than worrying if my dogs were being taken care of. Anyone who posts saying that they don't seem like dog lovers has never really been in there, and seen that every single person who works there does it because they are dog(animal) lovers. I really can't say enough good about these guys. I just let my dogs make the decision for me.

• Pros: my dogs have a good place to go while I'm at work or out of town
• Cons: really can't think of anything I don't like

12/18/08

Brickyard is great!

by nadia73 at Citysearch

I have been using Brickyard as my kennel, groomer and training facility for the past 6.5 years. They have been great with everything! The trainers are fantastic and have helped me a lot with my dog who was attacked. She goes to their doggy day care (which is NOT just sitting in a kennel) - they work on training as she socializes. I see their trainers in off leash areas working with dogs and clients, which is nice to see; as you know they are committed to the dogs success in all settings. Doors open at 8am - and staff is there much earlier than that taking care of dogs (not opening at 9).. some of the training classes go until 8 or 8:30 - again, meaning staff are there with the dogs very late. They are reasonably priced - know my dogs, and my dogs love it there! (so does the cat for that matter)

• Pros: Location, price, highly trained staff.
• Cons: can book up quickly on holidays.. but maybe that's a pro.

11/21/08

Like a Guatemalan prison, for dogs!

by jilllodbrok at Citysearch

I initially learned of Brickyard kennel from their ad in the phone book which advertises: "All day play, snooze the night away." Like another reviewer on here, I was pleased with the website full of pictures of happy dogs running around playing in what looks like a clean, well-lit facility. I went in with my German Shepherd and asked for a tour. The receptionist was not exactly warm, but the manager named Heather was very nice and showed me the back. It turns out the website's pictures are of the training room, which turned out to be the only clean room of the building that I saw. First of all, the temperature where the dogs are kept is not controlled. In the groomery there was an old blonde woman yelling at the dog she was grooming, such as "Think about what you're doing." It's a dog, lady, it has no idea what you're saying. There are two smaller rooms of kennels and private suites that seemed nice, but then there are the two very large rooms, where the majority of the dogs are kept. They are dark, noisy, and holy hell dirty. My German is normally fearless, but this place had him foaming in the mouth with nervousness. The real dealbreaker was when I learned that the daycare is keeping the dog kenneled all day. The joyful playing depicted on the website is only for an hour each day, and you have to pay extra for it. Talk about false advertising! No thank you!

10/12/08

What you see is not what you get

by andthetwins at Citysearch

Dog lovers... go somewhere else! I found Brickyard Kennels online and was impressed by their Web site. I called for more information and talked to a friendly woman who made me feel comfortable boarding my dog there. When I dropped my dog off, it was a completely different experience. The girls at the front weren't as friendly as I would have expected, and they were clueless about what services I had ordered. I had to remind them twice that we had reserved a premium room including play time for my dog. When I had asked to see the room my dog was in, it was completely different than what the Web site had promoted. I was then told that the staff would leave at 5 p.m. and wouldn't be back until 9 a.m. the next morning. That meant that my dog was locked in a room with no human interaction or way to relieve himself for 16 hours. Unbelievable! I was expecting the personal service and attention that the Web site promoted, but that is obviously not their intention after you drop your dog off. When we picked up our dog the next day, the lady made sure to let us know that she had to clean up our dog's throwup. He was obviously distressed and upset and got sick. It's almost like she expected an apology for her having to clean up after him. Perhaps if he had a place to get sick / go to the bathroom, it would have been a different story. Also, the pictures on the Web site display a much better environment than what I saw. I thought the place was a dump. Plus, the employees didn't seem like true dog lovers that were interested in my dog having a good experience, but houly employees just there to collect a paycheck. The energy was negative and made me feel very uneasy. If you plan on having your dog stay there overnight, make sure you check it out first. I found it to be dirty, depressing, and a poorly run business. I will never take my dog there again!

• Pros: None
• Cons: Unfriendly and unprofessional staff, dirty depressing kennel, poor service

06/09/08

Great animal vacation spot.

by JamesMeador at Citysearch

I have english bulldogs that I am very, very protective over, the staff was nice and the dogs love it when we pull into the parking lot.

Have never had any issues with dogs being mal nourished, sickly looking, or abused. They give them play time every day. I would reccomend Brickyard to anyone for a safe stay while on vacation.

05/10/08

Best Dog Training in town!

by gdpv at Citysearch

These guys are great! We were so embarrassed by our new dog we adopted- she would not stop barking at other dogs. The first class she learned not to bark and the rest of the class was so fun we signed up for more just because Lily loved it so much. The instructors were very knowledgable and fun!

• Pros: Great Price for great trainers
• Cons: There was city construction on the street at the time- it might be over

02/05/08

Great people, my pets were very happy!

by luvthemdogs at Citysearch

We loved our experience with Brickyard Kennel. Their staff was so nice! We went on vacation for a week to california and our little girl was worried about her dogs so we called and they actually got our pets and let our little girl talk to them on the phone. It made our vacation that much better knowing our puppies were well taken care of. They even offered to e-mail pictures of our pets to us in California.

We did a tour before we dropped them off and there were cute paintings on the wall and a big room for them to play in besideds the times for their walks outside.

Our family will definately be going back to Brickyard Kennel for our next vacation.

12/02/07

worst kennel I have ever seen

by platinumplatinum at Citysearch

The price isn't bad and the grooming wasn't priced bad either. The people that work there are not very friendly and when I went back to get my dog I was horrified that I had left her there even once. It's a medium sized very dark, smelly room with chainlinked kennels. I couldn't believe my eyes. I don't think that the people who leave their animals there ever ask to see where they are leaving them because if they did they would never leave them there. It's very sad and i will never go back.

• Pros: not a bad price
• Cons: dark, not clean, indoor kennels