Welcome to Citysearch!

Find what you were looking for? (Hint: You can use the search box in the upper left-hand corner to track down anything you want. We're here to help, so click around.)
 | close

Best of Citysearch

Utah Shopping 2007

More

Vote Sponsored By

Banbury Cross

705 S 700 E
Salt Lake City, UT 84102-3503
Phone: (801) 537-1433

Ratings & Reviews Summary for Banbury Cross

What Users are Saying:

  • Prompt seating
  • Good for kids
  • Good for groups
5 Star Rating
 
(18 reviews)
4 Star Rating
 
(1 reviews)
3 Star Rating
 
(0 reviews)
2 Star Rating
 
(0 reviews)
1 Star Rating
 
(4 reviews)

User Reviews for Banbury Cross

Citysearch (22), AOL CityGuide (1), All (23)

1 Star Rating: Not Recommended

05/08/2008 Posted by photostar

Let me first say that I do like their doughnuts when they are fresh. Unfortunately after my horrible experience there, I will not be returning. Which is too bad because I used to go there a lot. I sat in the drive through for a whole 5 minutes with two girls passing by and never coming to tell me what was happening. I then honked my horn, and the girl inside that had been staring at me just threw up her hands and went back to staring. Finally I parked and walked in. No one came up at all, then the same girls sat in the back and wouldn't come up. Finally I yelled back to them and the two girls started laughing. Bizarre! When I called to talk to the owner she informed me they didn't speak english very well. I guess my thought on that, is maybe you should have people who can communicate with your customers! The manager did ask how she could make it up to me, which was better than shrugging me off. Sorry but I don't have the time to hassle with this place! Don't go there when you are on a time crunch!

1 Star Rating: Not Recommended

03/04/2008 Posted by kldunc

This place has bad customer service. I went through the drive-up window. This guy sticks his head out and asked what what I wanted. When i asked what kinds of donuts they have he said all kinds. I asked for a dozen peanut butter-chocolate filled donuts, they don't sell those. The guy would only say they sell all kinds of donuts each time I asked what they have. This is horrible customer service and it doesn't matter what the donuts taste like if the service is bad.

Pros: don't know of any

Cons: bad customer service

1 Star Rating: Not Recommended

09/10/2007 Posted by tbhjulie

What a disappointment! I wanted to take my daughter to a nice cozy little bakery for a birthday treat and after reading the reviews on this site I chose Banbury Cross. Big mistake. When we walked in the first thing I noticed was that the doors, floors and countertops were cruddy. The cases were all empty. There were some doughnuts left on the wall (this was about 2:00 pm). Trying to be cheerful and ignoring the flies I had my daughter and her friends pick out some doughnuts, and when we sat down it was just FILTHY. There were little insects crawling on the walls. There was absolutely NO ATMOSPHERE at all. How anybody could call this a cottage or rate it as romantic is beyond me. It was like a dirty burger joint. We ate and left and I hoped my daughter was too young to be mortified. The doughnuts tasted good, so if your only in it for the food this place might be okay, but I suggest you don't go inside.

Pros: Doughnuts were soft

Cons: Filthy

5 Star Rating: Highly Recommended

09/03/2007 Posted by missflash

This place is the BEST in EVERY WAY! Great selection of doughnuts and pastries! Excellent employees! Even a drive-thru! Totally clean! You can taste quality ingredients in every bite! You feel like ROYALTY when you are there!

Pros: One of the BEST shops in Utah!

Cons: There are no cons at this place!

1 Star Rating: Not Recommended

08/26/2007 Posted by sarahleesteen

Im already frustrated enough that most doughnut shops in this city are not even open on the weekends, and then to find one open WITH NO DOUGHNUTS, well lets just say im pretty upset. I always hear the rave reviews for banburry cross, but due to this experiance i will be sure to never purchase from them. No doughnut is tasty enough for this kind of dissapointment.

Pros: The building is cute.

Cons: Everything else.

5 Star Rating: Highly Recommended

07/10/2007 Posted by mspele10

I have been eating Banbury Cross donuts for years, and ever since my first bite, I just can't go back to eating any old chain-store donut. They are huge donuts, very moist and fluffy, with the right amount of glaze/frosting. The glaze doesn't crumble all over the place when you take a bite like other donuts do. They also have a drive-thru for those of us who want to grab a dozen on the way to work. Overall, they are definitely the best donuts in town, and that's probably why they have been named to City Weekly's Best in State for several years running.

Pros: Drive thru, inexpensive

Cons: They don't have just plain sugar donuts :(

5 Star Rating: Highly Recommended

06/27/2007 Posted by begunwithaletter

I have never, ever liked donuts... too much sugar, not enough substance, and the toppings are always overdone. But Banbury's donuts are PHENOMENAL, as I discovered this morning when we had them during our weekly staff meeting. Crispy on the outside, dense and perfectly cooked on the inside, with no sugary, greasy residue left on my fingers! I had a chocolate cake donut topped with peanuts and chocolate frosting, and the nuts were the perfect topping... not too salty, with just enough nuts to get the taste without leaving peanut 'shrapnel' all over my desk. I'd be hard-pressed to choose a bagel over that fine donut!

Pros: tasty cake donuts

5 Star Rating: Highly Recommended

03/18/2007 Posted by kjerstislc

It's an old fashioned type doughnut shop with WONDERFUL Doughnuts! They have great prices considering they're the best in the valley too! Try a basic glazed there and you'll be hooked! They have all sorts of doughnut including friters. You can also get soda and juices there as well. They keep bankers hours so forget about going there after 5 PM.

Pros: Light sqwishy doughnuts.

Cons: Hours.

5 Star Rating: Highly Recommended

10/25/2006 Posted by stefanielynn

These are seriously the best donuts ever. Krispy kremes, which I have never liked anyway, dont even come CLOSE to comparing. Banbury Cross donuts are big, soft, and stay good for a long time. Very good taste, with no grease, and dont leave you feeling like you've eaten a load of garbage afterwards. Just leave you wanting more =)

Pros: Big, soft, stay fresh longer

Cons: None

5 Star Rating: Highly Recommended

06/29/2005 Posted by cindyrella499

The cinnamon crumb are the best one and a must try.

Editor's Review

Breakfast central for Salt Lakers seeking a morning sugar rush.  See the full editorial review.

Insider Tips

Parking

If the parking lot is full and there's no room to pull into the drive-thru, you can park on 700 South. Service here is quick, so it doesn't take long to get in and out.

More Insider Tips

Restaurant Information

Parking

  • Lot
  • Street

Hours

  • Mon-Sat 5am-5pm
  • Sun 5am- 2pm

Cuisines

  • Bakeries

Meal Price

  • $

Amenities

  • Lunch Spot
  • Breakfast

Site Links:

Citysearch is a registered trademark of Bluefoot Ventures Inc., and is used under license.
© 2008 Citysearch.com All rights reserved.

Partner Sites: