La Caille Restaurant

05/21/08

service fees

by S8snow at Citysearch

Actually there is a difference between service fees and gratuity fees. A service fee is the money that the customer pays to the company so the company can pay all of the employees who work on the event such as chefs, dishwashers, prep cooks, servers, and event coordinators, their hourly wage, A gratuity fee is usually 18% of the final bill which is supposed to go to the service staff which is standard in Utah restaurants. Also i can assure you that the servers working an event do not make 25$ an hour because if they did then they wouldn't be so upset with the management. Even if the servers are getting between 10$ and 15$ an hour, which is hardly enough to live on, the idea of management stealing money and even, in some cases, blaming it on the employees is just messed up. obviously there is a huge problem at this place because most every employee has a problem and nobody wants to say anything because everybody fears for their job if they stand up. because trust me people have been fired for much less then standing up for themselves at La Caille

• Pros: great service, views
• Cons: unsanitary, poor quality, theft, animal abuse

08/05/09

wonderful setting for a wedding

by gmailmary at Citysearch

we just had our daughters wedding and reception at la caille our wedding coordinater was mary she was very helpful with the planning but when it came to sampling the menu she basically absent. at the rehersal she seemed rushed and not caring. at the wedding she was very short and it almost seemed digruntled. she assured my daughter she would be there to insure that the night would go smoothly well mary dissappeared luckly leslie took over. She was the best she could not of been more helpful or more pleasant the staff was great too. there was one server who made everyone feel special. i dont know her name but she worked alot with the immediate family. the food was excellant and the service could not be beat. thank you leslie for all your help and thank you for being so pleasant you made the evening the best. I gave the rating a 4 because of mary take her out of the night and i would have to give it a 10

• Pros: wonderful staff
• Cons: mary, owners daughter

12/22/08

We did not see any

by stephaniehunter at Citysearch

The food and service that our party recieved was not as bad as what is described in these posts. The menu could use some update, and the flavors could be improved, but we did not experience "moldy", "stale" or "stinky old" food that some of the other guests have descibed, nor did we see any strange creatures roaming the floors that some other patrons have mentioned. Therefore, we give it a 2.

We are mainly concerned with the prices that we paid for ho-hum dishes that had no flair or creativity.

Average price is about $200 per person........far too much for a "commoner" to pay unless everything is flawless. LaCaille is far from flawless. The service was O.K. and the lights were nice, yet not spectacular as in years past.

11/29/08

OUTRAGEOUS PRICES

by karenandlefty at Citysearch

I believe the locals here all know that the food and service have always been far below standard. The prices are absolutely outrageous for the low quality food and poor treatment recieved. I believe the tourists will dine here once for the landscape and the lighting, the men in paticular are interested in rumours of "milf's" with saggy silicone chests, but will never return. There are many restaurants in the Salt Lake and Park City area that are far better in every aspect, with much lower prices.

• Pros: view
• Cons: food, service, treatment, prices

11/01/08

Stunning place to have an event! Food and service are OUTSTANDING!

by californiaesquire at Citysearch

My daughter had her wedding reception at the La Caille this summer and it was truly a spectacular event, accentuated by the elegant and well prepared food and superlative service. Kudos to Kim Rodgers, the La Caille event coordinator, who went out of her way to ensure that everything was absolutely perfect. I see some reviews here that are negative about the food quality and service -- I can hardly believe we are talking about the same restaurant, as our own experience was quite different and extraordinary. A special thanks to the owners of the La Caille as well, who have had to endure all this unfounded negativism. Keeping those idyllic grounds in their full splendor and all the personnel required to reproduce a French experience here in Utah is no easy or inexpensive proposition, and you have certainly achieved something wonderful and memorable here. Oh, and as to food price, prices in mainstream Paris restaurants are way more expensive (I paid $85 for a sandwich), and this amazing Utah locale saves you a ton of money on airfare and lodging expenses by enabling you to experience a bit of France, right here in Utah, for a relatively modest price. Don't let the negative reviews you see here dissuade you from going to the La Caille for dinner, or from planning your special event there. Based on our own experience, you should be delighted!

10/04/08

EXTREMELY OVERPRICED

by jasonberges at Citysearch

No value. The small portions of low quality food served up by the pimple-faced teenagers with low cut outfits do not justify the INCREDIBLY OVER-INFLATED PRICES that this place charges. Paying over $200 per person for flowers and bunny rabbits is not logical in anyones budget.

08/23/08

Poor Excuse

by kendrickrackliff at Citysearch

The landscape is captivating

The food is so bad, it cannot be described

The service is slow

The wine list is interesting yet lacking in character

The prices are over the top expensive

The overall experience was barely tolerable

Next time you feel the need for a La Caille fix.......go early, stroll the gardens, then leave.

08/10/08

La Caille: The Faux is what's Real

by kimballblackdiamond at Citysearch

If you want authentic Mexican food, go to the Red Iguana downtown. Although the same people will probably be preparing it that work at La Caille. Have you noticed that they NEVER advertise their chef ? Because they don't HAVE a legitimate chef.

The negative comments are true here - anyone who has worked there or continues to step over peacock mess to go there have other reasons to keep up the faux image like the faux buildings and faux food. When the GM actually admits on a web site that they are trying to solve the RODENT problem - are you ready to play Russian Roulet with the junta virus ?

This place needs a visit from State and Federal agencies to compare the landscaping crew with the cooking crew and AAA should consider how they pass out diamond awards to the likes of this place. The wine menu is impressive and only charges you 3-4 times what you pay at the Utah State Liquor store, but hey, it will get poured in your face with a girl pouring out of her dress - which after all, is the only reason to shell out big bucks for a Nicholas, Sysco, or Costco based meal. If you want a steak, go to Ruth's Chris. If you wanted Asian food, there's a ton of authentic Asian restaurants to choose from.

Nobody argues that La Caille is a beautiful setting, but even flowers can grow at the dump. The management doesn't care about the service staff, who is under a gag order from all of the press they have received. Please remember to pay the valet guys - they don't receive any of the service fees charged for valet parking, just your $ 1 or $ 2 tip goes into their pocket. My friend valet'd while I served there - I know. I went there for the same reason every male goes there - the only visible breasts in SLC that don't come with cigarette smoke or occasional visits from the cops.

Get the promise of a good time after dinner there, but for value, authentic food, a chef, strict clean standards you're better off at Log Haven, Roof, Ruth's Chris, Trio or your Mom's.

08/10/08

Dinner at La Caille

by swiftjm at Citysearch

My husband and I went to La Caille last night to celebrate our 37th wedding anniversary. We loved the food and the service was exceptional. I won a $200 gift certificate from my work's Christmas party which covered the meal and the tip very sufficiently! Because of the prices, we will probably never be able to go there again, however, we had a great time. And, I ordered vegetarian dishes that were yummy, so they do take care of us vegetarians. My husband chose the rabbit, and said it was as close to heaven as he'll ever get.

• Pros: Beautiful grounds, great view, delicious food & excellent service!
• Cons: The price.

07/09/08

Great Experience

by customer4583 at Citysearch

I recently got engaged at La Caille and the coordination with the staff was awesome. Kim totally went above and beyond and played the entire event well. She was completly surprised and we are going back to have our ceremony there. All the employee reviews were scaring me a little; but then I realized that the proof is in the service. I will be back to rate our wedding experience.

07/09/08

Not worth it!

by TheHost at Citysearch

The food here is not bad, but it is way overpriced for re-heated SYSCO branded canned food. It's like paying $20 for a Big Mac. Even with the excellent scenery the price is still not worth it. This would be a nice place for a wedding, but for fine dinning this is a waste. Guys who take dates here are most likely the type who think that spending lots of money on food compensates for what you they lack between there legs. Women who are impressed by this place are most likely women who only care about the amount of money you spend on them. If you are a want-a-be then this is your place, but for those who want a good meal for the money, avoid it.

La Caille should add a slogan to there name: A fool and his money are soon parted!

• Pros: Scenery
• Cons: Overrated and overpriced