Benchmark Homes
Syracuse, UT 84075
Phone: (801) 825-2845
User Reviews for Benchmark Homes
04/15/2008 Posted by RonStevens
Benchmark Homes surpassed my expectations when they built my home. They were very informative, and professional. When I was shopping around for builders, other builders just handed me price sheets, and addresses where I could see what they built, they didn't give me very much attention. Benchmark sat down with us and spent two hours explaining our options we had with their various models and locations. We were very impressed. Its not often you get that kind of one on one service anymore. After we signed the paperwork, and got started, I was worried that my house wouldn't be done on time. We had sold our old house and were living with my wife's parents. And we were anxious to move, but they actually finished our house ahead of schedule. I've heard all kinds of horror stories about building a home, and was told to watch out for this, and be careful of that, and I was preparing for the worst, but I was plesantly surprised with the staff and the whole experience overall. The Benchmark sales agent kept me informed on a regular basis about the progress of ourhouse, and the head of construction was great to work with. My wife and I have been very happy with our new home, and would highly recommend to everyone Benchmark Homes.
Pros: Affordable, excellent quality
09/13/2007 Posted by mvhe
We purchased a home from them 2 years ago. We were seeking a lot, but after talking to over 20 realtors and contractors we contacted Benchmark. They sold us a lot. When we changed our minds to buying a home they bought the lot back with no penalties. Of course we have had minor problems with our home, but the Quality Assurance Rep took care of us in a very timely manner. They even helped us with a problem after the manufacturer's warranty expired! The painter, alarm installer,A/C repairman, and plasterer, all of whom took care of our problems, were very complimentary about working with Benchmark. If you have any questions, do as we did and talk to one of their agents.
Pros: Quality, value, customer care
Cons: None
09/11/2007 Posted by pw
I was surprised to find out that when I refinanced my home, the appraisal on the property jumped up considerably when I mentioned who the builder was. He mentioned the quality of product and name gives them an advantage over the market.
08/13/2007 Posted by lauravargas
One of the worst experiances i've ever had. The superintendant did not know what was going on. When I visited the home, the contractors were ALWAYS complaining to me about how bad a builder benchmark homes was to them and about getting paid. I later found out that the contractor didn't get paid on my house for 3 months after the work was finished. One time, I was in their office waiting for a meeting to select colors and their was a framer in their who was going to wait all day in the office to get paid. He refused to leave without his money. I had heard these things before we decided to build with them, but didn't believe them. Later we also found out that they had missed putting in the sump pumps for more than 30 homes in a Hooper subdivision. Luckily, we made sure that ours wasn't missing. Overal, a terrible experiance and I would never reccomend them to anyone looking to build in northern Utah.
Pros: None
Cons: Everything-Read My Comments

