Bird & Exotic All Pet Hospital
Draper, UT 84020-8347
Phone: (801) 565-1263
01/17/2008 Posted by femforfun_55
Late one night we had to rush one of our animals to a pet hospital. When we called this place with the emergency the voice mail gave us an emergency number to call. When we called that number, they didn’t even have an exotic pet doctor in until the next day. We took him to Cottonwood Animal Hospital (5 stars) that sees our dogs because they were willing to see him in this emergency. They did the best they could with him up but advised us to call an exotic pet vet the next day. When we called this place, the person who answered would not talk to us at all. She kept saying that all she could do was make an appointment or give us a brochure with information. As we were not even sure he needed an appointment we didn’t want to spend the money to come in. We had just spent a few hundred at the ER and just wanted to talk to a doctor about what had happened. We ended up calling Cottonwood Animal hospital's sister company, Mountain View, who took the time to talk to us and answer our questions. Our little animal was then hospitalized and got the care he needed – with no thanks to this place. We will be going to the other place from now on. We had been a client of theirs for 5 years and will never be back. We also recommend that all of our friends with exotic pets never frequent this place.
Pros: None
Cons: Rude and uncaring
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