Great customer service, went above and beyond any and all expectations! I am happy, relieved and confident in this company- You guys are always willing and able to back up your work. I can truly depend on Mike Palmer Automotive!

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Recommends

georgea554 a.

Joined 11 months ago

May 10, 2013

I always have a wonderful experience when I come in here. My last service MPA took my car right in and after servicing had a problem, they let me keep the loaner car- NO charge! .. Figured out the problem and charged me for parts only- No one does that!! I never have to worry about any of our car repairs as long as I live and MPA is there. We tell everyone about you!

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Recommends

marioo334 4.

Joined 3 months ago

May 03, 2013

We are huge supporters of Mike Palmer Automotive, We would never go anywhere else! Best service, great prices and quality work!

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Recommends

aglenn280 a.

Joined 11 months ago

April 29, 2013

Very good service and very honest bunch. Keith was great and helped me a lot. Very happy!

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Doesn't Recommend

John C.

Joined 6 months ago

November 16, 2012

Took my car to Mike to replace the Waterpump... I brought in my own waterpump... Mike gave me a hard time about me bringing in my own Waterpump when I arrived... I'm sure so he could sell me the same thing for 3 X the price... they quoted me approx. $200.00 ended up paying $460.00 . ... He kept pushing new hoses on me, and I said no,,, He said I'll give them to you for my cost.... Finally I said Okay... and then he charged me full Cost for them (what a Liar) Also they did not put my Fan Shroud back on...

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Doesn't Recommend

cmagold a.

Joined 6 months ago

October 26, 2012

Cheesy G is 100% accurate. The Groupon is ridiculous. I scheduled my maintenance, told the secretary what I wanted done from the Groupon and confirmed it again when I dropped the car off. When I went to pick it up, they charged me for everthing except one service (about $120) and said that I couldn't get more than one free service per visit. I told them I had confirmed the Groupon when I scheduled it and again when I dropped it off, but they still didn't want to give it to me. I had to fight with them to get it. What do they want? To drop off the car for an oil change one day, then drop it off again 2 days later for a tire rotation, then 2 days later for a wheel balance? So stupid. Its just a way to entice you to buy the coupon, then bait/switch you afterwards.

I had them do the "free" brake inspection; I needed new front brake pads and rotors; their price was 40% higher than either of the other 2 prices I got. I had it done somewhere else.

Looking at all the positive one line reviews, I agree with Cheesy that they probably pay for them or post the reviews themselves.

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andersonss56 s.

Joined 1 year ago

October 15, 2012

I feel I am always treated fairly and honestly by Mike and his team.

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robert012377 7.

Joined 1 year ago

October 03, 2012

Everything was done for me at Mike Palmer. I absolutely assure that I will be back the next time my car needs service.

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allann951 1.