After having some poor quality parts used by the dealer this place identified problem and repaired with a quickness.
I needed both a tow and a loner vehicle and they provided them for free to a small charge. Also I could only afford to do financing and they helped me there too.
okay for the small jobs, overpriced for the big ones. I’ve been brining my car in for oil changes and small services for about a year and haven’t had a problem. The first major repair I had with Mike Palmer Automotive was for my air conditioner. They replaced the air compressor and recharged with Freon for around $600. When I drove my car for the next few weeks the air was cold less than half the time. I called and took it in again and they told me that there was a new repair for the expansion valve and that this “new” repair would cost me over $1000. When I asked other repair services about this “new” repair they told me that this is something that should have been looked at the first time and could have been included in the initial repair. They also told me that Mike Palmer Automotive overcharged the estimate by at least 2 ½ hours of service time. In all, I think Mike Palmer Automotive is okay for the small services like oil changes, but I don’t trust them anymore a fair price on the big services.
Great Shop. We really like this auto shop, mostly because they prolonged the life of our vehicle
Repair 101. You did a great job on my van.. I wasn't sure it was possible but you exceeded my expectations and I am a very happy customer.
safe truck. The first benefit is I now have a safe pick up to drive. The second is my fuel economy has been improved.
Great service. Great service, fair prices and honest! Thank you Thank you Thank you!
Great experience. As always, the staff at Mike Palmer Automotive goes the extra mile. We would never go anywhere else for our vehicle servicing.
Fast. The service was provided in a very timely manner with the extreme professionalism I have come to expect.
Extremely Good Customer Care. These guys are fantastic. They call when they say they will call, and give good estimates before working. They are extremely reasonable in pricing, and are just really great mechanics, I’ve seen them stay late to help someone out – extremely good customer care! So I took it here to have them rebuild my engine. All I have to say is thank you so much!!!! Now my car is running the way it was built to run……
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