1519 West 9000 South, West Jordan, UT | Map it
84088 40.587740 -111.934381(801) 878-6856 | View Website
View More
View Less
Ridiculously Over Priced !!!.
Nice Hospital, But they make you pay for it. Staff was friendly. If you dont mind paying the same cost as a human would in a hospital with no insurance. This is your place! My initial costs were over
1200.00 for just a x-ray, lab tests and other hospital costs. If he needed surgery which he did then the costs were over 3000.00.
on top of the first 1200.00. We finally found our old doctor and the costs were a 1/8 Of what Jordan River wanted. This Hospital in my opinion is not in practice for the care of animals. Just how much cash they can bleed from your bank account.
I am not cheap when it comes to our pets. But i am convinced that they prey on pet owners when they are in a vulnerable state.
My advice is to stay clear and call around. There is many good vets in the SLC area that will not ask you to pay for their pretty hospital.…
Please please please do NOT use this facility!. Please please please do NOT use this facility! I'm serious. We took our dog in on a Sunday evening for a broken leg. Not only did the doctor tell us the break was a lot worse than it actually was, but they insisted that she needed emergency surgery. The cost they quoted us for the surgery was $4300.00. After scrutinizing their list of "needed" proceedures during and after the surgery we realized that there were A LOT (and I mean A LOT) of optional therapies, x-rays, post op visits, etc that were not even necessary. Dr. Gillespie told us that she absolutely had to have the surgery. There were no other options presented to us. We were devastated knowing that we could not afford the surgery that she needed. They led us to believe that if she didn't have the surgery, she would have to be put down. It was awful. Long story short, we decided to take her home that evening to decide what to do. During that night we decided to take her to her regular vet for a second opinion the next morning. When we took her in to her regular vet, we were given the option of splinting the leg with a HIGH likelyhood that the leg would heal just fine. We went with that option. If she doesn't show signs of the bone healing in 2 weeks, we will do the surgery. It is the same surgery as presented by Dr. Gillespie only the cost at the regular vets office will be $1000-$1200. Please do not use this office. They are crooks in my opinion who prey on those that love their pets and are in a vulnerable situation. I will also be filing a report with the better business bureau.…
Don't take your pet here.. Every time I have taken a pet there, I was told that the Vetenarian would examine my pet behind closed doors to me. I had one pet that needed a spay and the vetinarian did more things to my pet than was authorized and expected payment for unauthorized work done. Every pet I have taken in has somehow had a joint problem supposedly. I think this vet is out for your money. I do think I will go elsewhere from now on.…
If you like over paying.. I don't really know exactly what to say about them. My friends keep telling me to go to this other vet where they treat your dog well, they are friendly, and if you don't need something they don't tell you to get it. Jordan River just wants your money. I hate saying that, but the only thing that kept me there was I had been taking my dog there since I got him. I figured he would want to be comfortable and have something familiar. Every single time I called about a question...maybe my dog got into something, or was acting funny,they would want to do tests and x-rays and other things without actually asking too much about how the dog was or how he was acting. 4 x-rays and almost a surgery later, they haven't fixed anything. In fact I went to a different vet and he laughed at the fact they told us he NEEDED x-rays after chewing on a chicken bone. He simply asked how much bone was left and what his symptoms were and said he would be fine. Basically the last straw was today when I came in and all the workers acted like they didn't care about me or my dog, and when I looked at the bill and saw some pills were $122 I trusted them.....shame on me. I opened the bottle and gave my dog some of the pills. I got curious a little later and looked up the price of the same EXACT pills at other places and they were $81. $41 extra mark up for nothing. I am done pumping my money into this place. I strongly suggest anyone else do the same. And if an employee feels like attacking me via internet like the last person that complained, save your time and energy because you aren't worth my time anymore I will never go back.…
Great when allowed to do their job. Regarding lindsayeden's one star review. I am an employee of the animal hospital and am familiar with this case. The client brought the cat in to our hospital after having it vaccinated elsewhere. (She must have been upset with the other clinic as well.) She was given an estimate for recommended testing and hospitalization but told us she could only spend $350.00. Tests were chosen to give the best chance of a diagnosis. Unfortunately, a diagnosis was not able to be made with the constraints placed on the doctor by the client. The client took the pet home with medications to try to treat the symptoms. Sadly the pet died at home. We offer cremation services for deceased pets through a private contractor. The client called and informed us that her pet had died and asked what to do with the body. We informed her of her options and she brought the pet in for cremation services but didn't want to pay or sign before she had a chance to speak with the doctor. Knowing the loss of a pet is an emotional time, we often will hold the remains for the client while they decide what to do. She was allowed to leave her pet with us until the doctor could speak with her. The doctor called multiple times, leaving messages for her to return his call, but she never did. Finally, a bill for services was sent to the owner after 3 months. After receiving the bill, they immediately called the hospital and accused us of misdiagnosing the disease and not caring. Unfortunately, we were not able to diagnose the problem with their pet or treat it with the constraints placed upon us by the client. We can't even be sure the pet died of the same symptoms since it was not in our care. It could have easily recovered, then ran outside and drank antifreeze. Once out of our care, as the client requested, we had no control. This does not make this client exempt from paying for services though.…
