Sandy >Transportation & Storage > Helping Hands Moving
743 Leafwood Ln, Sandy, UT | Directions 8409440.592872 -111.871110
Everyday 7:00 am to 8:00 pm
Communicated well, very friendly, worked swiftly with great care. Thanks
Great customer service
Best we've used
Cody from Helping Hands is very responsive and his movers worked rather quickly, which are the only two reasons they aren't getting one star. That said, they ruined a significant amount of our furniture and for that, I can't give them more than two stars. In fact, I would have been okay with them working more slowly if that meant less damage to our things. Here is the letter I wrote to Cody:
"It's been about a week and a half and we've finally gotten a chance to go through everything from the move. My husband and I have moved quite a few times in the last few years and we've suffered more damage to our belongings than we've ever experienced in the past.
Any time we move we expect a certain amount of damage-- dents, scratches, etc. Anything that we packed ourselves, if it broke, we accept it as our responsibility (such as broken plates, cracked picture frames and so on) and we accept it as part of the collateral in a move.
What really upset us was that there was clearly damage that was done by the movers during loading and then hid. For example, there is a significant tear (about 6-7 inches) on our new couch that the movers then covered in a blanket and wrapped up. The same for a sideboard that didn't just get dented or scratched (which we would have been okay with), but was torn to chunks on the side and again, covered with a blanket. These are the most obvious examples of intentional disregard for our things, and doesn't include the breaking of our record player table and a number of other things.
We're not asking for anything from you, but did want you to know that we are extremely disappointed with the service provided by your movers and we are paying dearly for the poor work they did."
Thank you guys – Thanks again for moving us. We are very pleased with your services and for the great deal of patience you had with us trying to figure out where we wanted things put.
First time customers of these guys – We decided to try a new company this time around and glad we did. A lot smoother, a lot more friendly, they worked hard to make us happy. We are happy to refer these guys in the future. We would most definitely use you again.
Great staff, nice equipment, awesome service. Price is much better than the rest of the moving companies out there. Awesome movers
Worst Movers ever – Very unhelpful and dishonest - they show up very late, broke stuff, lied about hours . Helping Hands Moving and Scammers crew of 2 showed up 3.5 hours late, talked on their cell phones and text ed throughout their "work day" while moving slowly and taking frequent breaks, took an hour and 35 minutes for lunch, did damage to both homes of origin and destination by banging furniture into walls and molding, refused to move a treadmill saying it was "too heavy and awkward to fit in the door ,leaving it to me and my 15 year old daughter to move and in the end attempted to over-bill me for over 2 hours more than they were actually were there. I will never recovered damages for the holes they put in the walls and damage to the furniture they moved. just plain bad people
Best movers we've used in Utah. Prompt, Efficient, Careful, Friendly.
Got it done right – We had a short time frame to work with, they made time for what we needed done, and they took care of it in a much shorter time than expected.
Extraordinary service – A++ service, efficiency, and work ethic. we highly recommend them
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