Wheel Werks

Doesn't Recommend

Steel Lugged

Joined 3 years ago

Not the Only Shop in Town. When I called Wheel Werks, they acted like they were too busy to talk to me. They made me feel like I was wasting their time, so I kept it breif. I decided email would be a better means of communication -- I could better formulate my questions and they could respond when they weren't busy. I never received a response to my email (should have been a clear sign).

I finally resorted to answering my own questions by performing an internet search; more than I needed to know about wheels and tires.

Reluctantly I called Wheel Werks back to get a quote on new wheels (over $1,000 so you'd think they'd want my business), I received a price that was a good $100 higher than competitors (they told me that, unlike competitors, they do free installation... I don't see how $100 is free).

Despite the higher price, I decided to give Wheel Werks my business. I called to have them order the same wheels I discussed with them during call two -- this time, they told me the price would be $25 more per wheel (another $100) than they told me originally, during phone call two.

Sorry, WW there are plenty of wheel and tire shops in town -- I don't need to be treated like an inconvenience and hate being jacked around on the price of a commodity.

Recommends

lexi5

Joined 7 years ago

Wheels and Tires. The service is top notch. They are friendly and are willing to do what it takes for their customers satisfaction. At the time of my visit they did not have what I needed in stock. that was not a problem....they can get whatever it is that you need, even if they do not offer it on site. I appreciate everything they did for me and my car looks amazing!!! Iam a #1 fan of Wheel Werks. Thank You