Sandy >Cellular Phone Companies > Tricked Out Accessories
10450 S State St, Sandy, UT | Directions 8407040.563516 -111.894930
THIS PLACE IS HORRIBLE!!! My daughter tried to get her screen on her iphone replaced. Her phone stopped working within hours of us leaving the mall. We attempted to return and have them correct the problem 4 different times, four different trips, four different days, everytime we were told we would have to come back the next day. Finally on our 5th attempt, we asked for a refund and the Manager Deven said it was past our 7 days, it was the 8th day! The WORST customer service I have ever had from a retailer. DO NOT WASTE YOUR TIME OR MONEY. Wish I would have listened to the other reviews!!!
Experience was second to none – The service they provided was fantastic. I purchased a screen protector from them few months back. My 2 year son decided to peel it off while playing with my phone. I took it back to them and they warrantied for me with no questions ask. No bubbles and no streaks. Highly recommended.
Very poor service – Marc was such a great sales guy I can't believe the owners are such cranks. He sold me on a few things which I learned were way overpriced and one could actually damage my phone. When I went for a return the next day they said No Refunds and made me file a complaint with management. They then turned me down and only offered an exchange on the damaging item.
The only reason these guys charge premium prices and offer no refunds is because they either can't make money otherwise or they're just greedy. There's no excuse for this when even kiosks like them are cheaper, have better-quality items and offer refunds. DON'T EVER BUY FROM THEM FIRST! Always go to an authorized retailer first.
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