Dentists >Hicks, Kenneth S J, Dds - Dental First
7555 Center View Ct # 104, West Jordan, UT | Directions 8408440.613985 -111.984524
Worst dental practice ever!! I have additional family that has went to this location and will no longer be returning due to how I was treated, I left in tears. Front office "manager" was the meanest, rudest person I have EVER delt with in my whole life. I advised her I wouldn't be getting any work done there due to her attitude and I wanted to speak with the dentist, she told me to leave then and not waste their time, as I sat crying telling the dentist what had happened she stood close by excusing why she was so rude and interrupting me. Upon leaving I called my family member whom also goes here and was informed she is always this rude and was to them as well. The way I was treated was inexcusable and I wouldnt return for anything.
WONDERFUL EXPERIENCE! and I used to be a dental assistant – Honestly, I have never met a more compassionate, gentle dentist than Dr. Hicks, and can never say I have felt more comfortable. The staff was very friendly, knowledgeable, and attentive to my needs. I used to be a dental assistant years ago, before becoming a Labor and Delivery RN. I can say that working in healthcare, you come across many personality types. Dr. Hicks is gentle, and takes his time when working on my teeth every time to ensure quality. He never rushes any procedure, INCLUDING the anesthetic, or "shots" if you will! I was highly recommended by numerous people, and even though going to the dentist is a nerve-racking experience, I can see why others are very impressed with this establishment. Thank you Dental First!
***** 5 Stars!
Never Again!! – My 2 daughters were seen by Dr. Hicks and his staff. One I clearly know is not a certified assistand or hygienist and does a hygienist job. They don't protect you for radiation when xrays are taken. Dr Hicks spent less then 2 min each with my daughters. He said one didn't have any cavities when she did, didn't really seem caring of my concerns, didn't ask me questions or introduce himself to me. So I filled him in with my concerns. The flouride was done horribly wrong. A mouth piece that looks like its used to make mold impressions of your teeth for braces or retainers. The girls had to bite down on the mouth piece for 2 min. and spit out the extra flouride that filled their mouths. My oldest daughter started complaining of stomach pain within minutes after we left. This is do to digesting flouride that can be a silent killer to your system. Heart, muscles, bones etc.... Im happy to say she has recovered in 3 days, but I wouldn't recommend this place to anyone and will never be back!!!! I wouldn't rate this place a 0 its below that!
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