Angry owner, miserable employees, under-the-table tendencies, and lack of business management skills are all great ways to describe this shame to businesses. As a customer, I was treated extremely unprofessionally due to association with a former employee. Never before in my life have I EVER seen such unprofessional, and shady practices, including breaking labor laws. If you have to pick between putting your dog in a closet or taking them to this place, your hard-earned money is better off in your pocket instead of in this business's possession.
Ralph has never been happier! Thank you Little Dogs!. I have had Ralph since he was a puppy. Let me tell you, he is a very hard boy to please. Ever since he was a baby, he has had severe food allergies and has had to have a very strict diet of raw meat because of his food allergies to wheat. I was so worried to have anyone watch over my precious little boy while out of town at a funeral, but the staff at Little Dog Resort put me right at ease! They told me they can accomadate any dog's diet, even my little Ralph's raw meat diet! It made me feel so glad to know he was in good hands. He looked so healthy and happy when I picked him up from his two week stay last month. They told me he especially likes their grass yards so he can run around and play fetch with a tennis ball, his personal favorite game! I take him to daycare there now too and it has made such a difference in our lives. Ralph can barely contain his excitement as we turn onto Main Street! Thank you Little Dogs for making my Ralphie feel like a member of your Little Dogs family!
Best place for little dogs!!. Best place ever! Our dogs love it there! They always know how to take care of my three pomeranians and they really do spoil them as much as we do.
If you love your dogs, take them to Little Dogs. We have been taking our dogs to Little Dogs for their whole lives. Walter is 9 and Lois is 4. Sometimes we think the dogs would rather be at Little Dogs than home with us. They start barking and jumping all over the car as soon as we turn on the Little Dogs street. Little Dogs is always clean and you can just tell that everyone there loves the dogs and their job. Once, Lois had a bladder infection that we didnt even know about and Little Dogs caught it and let us know got her taken care of by the vet before we got home from our vacation. We were so grateful that they know our dogs so well that they could tell (better than we could) that poor Lois just wasnt feeling good. I will never forget how wonderful it felt to know my dogs were in the best hands while our family was on vacation. I highly recommend Little Dogs to everyone I know.
5 Stars for Little Dogs Resort. My friend suggested this place when I got my first dog for Christmas. She is a Bichon and they have special hair that needs a lot of grooming. I didnt know what I was doing so I asked the girl who greeted me when I came in how it all worked. She explained everything I needed to know about caring for my new puppy and what the groomer was going to do since my dog was a puppy. They wanted to make sure that her first groom was a positive one so she told me the groomer would go really slow and make it easy for JoJo to like it there. I must have stayed there for about an hour just talking with the staff. A bunch of other staff came by to meet JoJo and she went to every one of them and they were all kind and very sweet to me and JoJo. We have been coming back at least once a week for daycare. I am very happy and every time I come in, the people are always great. This is my first dog. I have known some really obnoxious dog owners in my time. Im sure its easy to guess what kind of people are writing those poor reviews. Little dogs is wonderful.
Surprised at the bad reviews.
We have been using Little Dogs for several years and were surprised at the negative reviews. Our dog is eleven years old, nine pounds, and not very social. We appreciate that older and smaller dogs are cared for differently than much larger (30 pounds vs. 9) and more active young pups.
Roadkill has stayed for up to 3 weeks at a time while we travel and it gives us the peace of mind to enjoy our travels knowing that she is safe and being cared for properly.
Friendly, nice place for little dogs. We've been using Little Dogs for years, every time we go on vacation. Our papillon is very nervous around other dogs everywhere except when she is at Little Dogs. She was shy at first, but now is happy and excited when we drop her off. When we pick her up she is well cared-for and has clearly had a good time. I'm not sure why some reviews have said the owners are not friendly. They are quiet, but nice.
worst place ever. First, I believe the people writing the great reviews either own the place or work there. I wish I had found this site in July 2006. This place is the Worst to board your dog. We left our pug there for a week. We came back and first, she ran away from a caretaker. She doesn't run away from ANYONE. She loves people and does not hesitate to jump on them. As We drove home we realized her face was covered in mange and had significant hair loss. In other words they just shoved her outside and left her there. They never once responded to my emails or calls or the pictures I sent of my pug. I put a stop payment on their check and never looked back.
Bad customer service! Watch out! Get the word out!.
Bad customer service. We changed a reservation PRIOR to our reservation day and PRIOR to dropping off our dog and we were told we would not be charged for our change. Upon pick up they charged us an additonal $65 said "deposits for scheduled days are non-refundable"(even after spending over $400 in less then a month) They purposly did not change our reservation so they could charge us for our deposit!
Had we made our change during our dogs stay that would be acceptable, however in our situation the reservation was changed four days prior to the drop off date and over ten day before the Thanksgiving holiday, so their excuse of "having to turn other owners away" is nothing but fraud and a lie! We picked up or dog on the Wednesday before Thanksgiving we were told 40 dogs were arriving that day and they told us they turned people away! Watch out! Owner is very unprofessional and could of cared less to have us as their customer.
WORST Pet Care EVER!!!. I took my dog to Little Dogs for about 2 years and recently they had said that MY dog attacked the owners dog....For one my dog only weighs 8 pounds and they said she was on top of the owners dog attacking him (HOW in the world can an 8 pound dog attack a bigger dog??) so to punish my dog they put her in TIMEOUT for 5 HOURS!!!!! Why would anyone in their right mind lock a dog in a kennel for 5 hours. My dog had BLOODY paws from scratching and trying to get out of the kennel and her face was soaked from her crying!! I take my dog to doggy daycare so I DO NOT have to put her in a kennel!! I am just furious that they would do that to an animal. If a Child daycare was to put a CHILD in timeout for 5 hours they would be SHUT DOWN!!!!!!!
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