Recommends

carol l.

Joined 6 days ago

came home from work to find my bathroom shower was running and would not shut off,my kids deny touching it. in the past I had noticed my neighbor to have had a Whipple service van at his house and had noticed Whipple on his shirt so I ran down to see if he could help. He quickly dropped what he was doing and came up a look at the problem,. he shut off my water and removed part of the shower knob pulled out a part, cleaned it and reinstalled it plus he did the same to the other knob. wala works great and this was on his time and no charge.He also changed 2 broken sprinkler heads and programed my sprinkler system.I have had several sprinkler repair people out and with my old system they never could get it right, he got it first try. he wouldnt accept payment so I gave him a bag of peanuts. lol

I was disappointed with whipple in the past and swore I would drown before I let them fix anything but his professionalism made me reconsider and I believe I will use whipple again if needed. best part about this is he is their fleet guy he takes care of the vans and their building so if he can do such wonderful things for me imagine what their plumbers can do. he suggested i look at facebook or whipples web site for current deals and I found the links at the bottom of the page that took me here, just thought I would give him kudos.

Doesn't Recommend

jeanette m.

Joined 7 days ago

shameless company taking advantage of old people.

My parents (in their 80's) called them over for a quote to fix their toilet which had a leaking washer in between the bowl and water reservoir. Whipple quoted them $465.00 saying it was a special part and required a specialist to replace !!!! My Dad almost signed the quote before we could intervene. I ( a 50 + yo women) bought the washer and bolts for $9.89 and replaced it within 30 minutes.

How dare they!!!!

Nate H.

Joined 20 days ago

I would not call them again. I called for the $200 toilet and install. Final Bill was $349.00. It was a total bait and switch. There explanation was because they needed to install a flange, and the flange cost $150 bucks! A similar flange at home depot is $8-22 bucks. I should not have paid the full amount. But after arguing with the technician about the price, I thought well I'll just pay it and call their office and speak to a manager. Well I spoke with Ashley and she honestly said that the flange really does cost that much based on the national price list. That's BS! You know to try and be nice I was the one that un-installed the old toilet. She conceded a little and said she could refund $50 bucks. I felt like they totally took advantage of me. Why couldn't the service guy tell me up front that the Flange was going to cost that much. If I would have known that I would have stopped the installation.

On a good note the technician was dressed nice.

-Nate

Paul G.

Joined 1 month ago

Very bad Idea to use this company. I work with them for 10 months in that time i've seen some questionable things that I think DOPL would question. Parts are marked up to an unbelievable prices. Decieving the public with 2nd opinions to sell Ac or Furnaces that might not need to be replaced, most of the time the 2nd opinion Sale man is not a certified tech matter a fact no true schooling at all, some wear a gas patch but not certified in gas, once you get to this point good luck because you'll be spending about 12,000 to 16,000 dollars on a system that you can get other places for fraction of the cost. Whipple equalnox is simply Goodman Furnace/ AC, but you will not find ratings on whipple equalnox but you would on Goodman, decieving yes. I've place bids against alot of good HVAC companies with good warranties, my Best Advice, it's good to check around you'll save thousands. Good Luck!

Doesn't Recommend

John H.

Joined 4 months ago

Dont NOT use this company... $900 for a $100 dollar part and less than a half hour of labor.... I will never ever use them again and I recomend you keep looking.. not an honest company at all !!!!

Doesn't Recommend

Lora A.

Joined 5 months ago

This company will take advantage of 96 year old women without a thought. Save yourself time, money and antacid, DO NOT USE THIS COMPANY!!

Recommends

phillip N.

Joined 1 year ago

They have always been efficient and never late, always making their appointed time. They also have a great work ethic and know how to get things done.

Recommends

G476288

Joined 2 years ago

My technician was Miguel. He was very friendly and really knew his stuff. He identified all the problems that needed attention and took care of them. Great work!

Recommends

Kent A.

Joined 1 year ago

Polite, helpful, honest, frank. Whipple has my highest recommendation.

Recommends

Susan B.

Joined 10 months ago

The techs from Whipple answered all of my questions in detail. They were great to deal with, pleasant and cheerful. I'm very pleased with their service.