1650 Thornhill Dr, Salt Lake City, UT | Directions 8412340.648136 -111.936937
We lived in Thornhill Park (previously Springhill Apartments) for a year. We originally signed a 6 month lease and was forced to renew whenever we couldn't find a different place to move. When we first moved in we had all kinds of issues - the knobs on the stove were broken, the toilet "ran" all the time, lights were out and the internet jack was all messed up (and required the internet company to come out and fix it). We later had washer/dryer issues and the water heater stopped working. Maintenance always came out within 1-2 days to fix things, but it was just a hassle having to call all the time. The summer we moved in, the pool was shut down because of pump problems and we often found that the hot tub was never cleaned and was broken often as well. There were a few times we would invite friends over only to walk down there and find cold water :(. Another major downfall is they allow smoking in the apartments - any apartment. Our neighbor smoked, profusely, and we were forced to buy an air purifier. It only helped sometimes, but during the winter we had to keep the bathroom and bedroom door shut because it would leak through really badly. Guests would think that we had been smoking! Our just over 500 square foot apartment had a rent increase of $50 a month, yes A MONTH when we went to resign our 6 month lease. We got them to waive it... But they increased it $106 A MONTH- that's almost $1300 a YEAR when our lease went up again. That's when we decided it was time to move on, for sure. So, we received our "Intent to vacate" notice on our door one day, we were out of town and brought the paper down to the office and turned it in. Before we moved out, we went down to the office and verfied our move out date and if we should expect any charges. They checked our paperwork and told us we should be good to go, as long as we cleaned thoroughly. So, we moved out on the day our lease ended, brought everything up to the office and, again, no one said anything to us. A week or so later we received a bill for $154 because we did not turn in our "Intent to vacate" form 60 days from the day our lease ended!!! What is crap is THEY provided the form 4 days AFTER the 60 day mark had passed! How shady is THAT?! NO where on the notice did it say that by not turning it in ASAP that you would be charged, OR did it say that you would already be charged because they provided the notice late. After trying to talk to management they wouldn't reply to any emails, and wouldn't budge in person. Apparently the notice is a courtesy --- in my opinion you aren't doing someone a favor by intentionally providing a notice once charges have ALREADY been incurred. A courtesy is a reminder BEFORE this happens. Our lease had been “adjusted” for +6 days (what’s the point of a lease then?!) which means WE moved out 6 days earlier than we had too, leaving them to rent it to someone NEW and to received DOUBLE rent on our apartment!!!
Clearly they are more concerned in operating a business than pleasing their tenants. If you move in, BEWARE. Take pictures of the apartment, and document everything and read through your 30+ page contract and make notes of each detail.They WILL nickel and dime you!
My husband and I really miss living here. The management and office staff are fantastic. They really cared about keeping this place in order and the renters happy.
We never once had a problem living here.
We have only 1 complaint no washer and dryer in our unit. That's a small price to pay, however, for living in a fantastic apartment complex with capable, reliable staff. If our work wasn't so far, we would still be living here.
really enjoy – I rented one of the larger one bedroom apartments and it's the perfect size, includes washer and dryer in the kitchen. There are only two drawbacks - fairly minor ones at that - the walls are thin so a fair bit of noise from the neighbors. Fortunately, they're reasonably quiet other than I can hear footsteps overhead constantly. The other drawback is the bathroom is small and can't open two of the cupboards fully as the doors hit the toilet.
I'm away a fair amount due to work and personal situation but don't have to worry much about security or anything else. The grounds are clean and well kept, the staff is always pleasant, the sidewalk are well maintained, a big plus as parking is a fair distance from the apartment.
Overall, it's a great location and a fine place to live.
Love It here – I have lived at Thornhill (previously Springhill) for about 3 years now. Yes I have seen office staff come and go, but I have always loved my apartment.
I originally moved to Thornhill for its price, but I have fallen in love with the location. I will definitely be staying until they kick me out!
I do have one complaint… I wish they allowed pets. Yeah I can have a small aquarium for fish, but they aren’t very cuddly.
My First Place!!! – love my new place! so glad to have a place to call my own.
the office was great and worked with me even though i have very little credit. they offered me a discount becuase i am a student. going to slcc and im just down the street, only 1 bus to ride = awesome.
this may not be the place i live forever, but while i am in school this works perfectly.
thornhill – my apartment was clean when i moved in. the landscaping is kept nice in though it is still winter. i love that the hot tub is open year round.
you can hear some noise from other apartments, but nothing terrible. the apartments only have electric heat, which seems to be a little more expensive, but nice that i only that 1 utility bill.
free wifi in the clubhouse was nice until i got my own set up.
Good for Me – This community has everything I could ask for. The gym is open until 11pm so I can run on the treadmill after work. My apartment is great, I have a washer and dryer in my kitchen, much easier than going to the laudry center. Also, they allow you to pay rent until the 5th (really nice when im in a bind and waiting for Friday). Im happy, I think im gonna stay here a while
great apartment! – just moved in..
i love my new place
washer and dryer in my walk in closet.
the staff helped me find an apartment within my budget that had all the things i was looking for.
and they gave me 10% off my rent every month just for being a student!
My New Home – Thornhill has become my new home. I recently decided to move back to Utah to be close to family. I was looking for an apartment that was in the Taylorsville area that I was used to. I’m glad I found Thornhill. I looked at tons of apartments in the area and none of them made me feel comfortable like this one did.
The office staff helped me with the transition, I was still living in Idaho when I completed the application, I was able to complete the whole process over the internet. When I showed up with my moving truck, the office had everything prepared and ready for me. They even gave me a gift with soda and pizza so I didn’t have to buy dinner that night!
The apartment was clean and just right for me. It had the furniture I requested and everything was working great. The carpet was a little worn, and I think the person before me was a smoker, but nothing can be perfect.
Overall I am very pleased with my new home, I even convinced one of my friends to move in here too!
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