Major Rip Off - DO NOT CALL THEM!
A 79-year old lady who is a friend of ours called Neerings to fix a bathtub faucet that was leaking at her condo. It wasn't an emergency. She just couldn't get the water to turn off all the way.
She looked in the phone book and saw the BBB label and thought "they are probably honest."
She called at 7:30AM. They said they were pretty busy but would definitely be there before 3:00 PM. At 3:30 PM she called to see if they were coming. They said they had just finished a job and would be there soon. An hour later, at 4:30 they arrived. They replaced the cartridge (maybe $10 to $20 part at Home Depot). It took the repair guy less than TEN MINUTES to put the part in (and about 20 minutes to find where to shut-off the water). They were out-the-door-and-gone by 5:00 PM.
No more than 30 minutes total!
They charged her $465.00
Total time 30 minutes.
Total parts $15
Total Charge: $465
That's $900 per hour!
DO NOT CALL NEERINGS... this job should have cost between $125 than $150 max. I hate it when a business happily rips off an old lady. But judging from the reviews on this thread, they believe in equal opportunity.
DON'T BE THEIR NEXT VICTIM.
Kody identified and fixed problems the previous technician did not. I will definitely use Kody again.
Horrible experience! This is the first review I have ever taken the time to write but my experience with Neering was so bad I felt obligated to take the time to register with Citysearch and save others the brain damage. I have several rental units that I manage and so I regularly use heating and plumbing service providers. This week I had a problem with a water heater and as my regular tech was booked I decided to give Neering a try. I won't ever make that mistake again. The tech spent a total of 45 minutes on the job. 15 of those minutes were spent by the tech browsing a pricing catalog to decide what to charge. The problem turned out simply to be an issue of airflow to the pilot light and the need to clean lint out of the air supply. There were no parts required. The total charge was $355. The service manager had indicated that the $85 diagnostic fee would be applied against the repair charges but when it came time to run my card the tech refused to do so. When I called Mike the service manager back to ask about the exorbitant pricing and the unwillingness to offset the diagnostic fee he explained that "Neering has 75 years of overhead and experience and that they must charge all customers their fair-share of those costs regardless of what services were rendered or time was spent." Unbelievable. Don't waste your time or money as Neering seems practiced and ambivalent about taking every advantage of the customer.
Phil rocks! We love Phil. Will recommend. Great service
LeGrand was Great! He got my unit to work.
I normally never write reviews, but had
to this time.
The service was great and they were professional, but DO NOT CALL THEM!!! Their prices are rediculous. We had a pipe freeze and called them to come fix it. 10 minutes was all it took and they charge $600. I have talked to several other companies that would have only charged $150 to do the same job.
Please don't make the same mistake I did. DO NOT CALL THEM!
I loved Neerings Plumbing and Heating. I highly recommend them for anyone to use.
OVER-PRICED. I joined CitySearch just to post this comment. This morning Neerings quoted $751 for a job that Hartman Plumbing just completed for $150. I am shocked that they would have charged us $600 more than another company. Just can't believe people still operate a business that way. When I read online that Neerings was over-priced, I thought maybe competitors just posted those reviews to hurt Neerings business. But now I know that those reviews were right. Neerings, you should be ashamed.
Justin was so polite. He was very helpful in telling how old my furnace was and possible replacement date in future
Polite, friendly, really kind, knowledgeable, trustworthy.
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