Five Step Carpet Care

10/14/10

The best and most ethical client of mine

by Matthew Stoker at Citysearch

I have worked with Tom Fitch for years. He is a client of mine. I recently made a mistake on his invoices and he made sure that I was paid the true amount owed. I can't tell you what this means to me as a business owner and what it says for Tom's integrity. Thank you TOM!!!

05/13/10

When you've found the best, forget the rest!

by TTG at Citysearch

Five Step Carpet Care consistently does a great job. I have a large dog who pretty much rules the house and there are areas that there is no hiding are her favorite places to be. When other companies have cleaned my carpet, these areas lighten but never come completely clean. Five Step Carpet Care was able to accomplish this. Thanks Tom and team. See you in 6 to 9 months and tell Star I said hello. E.H.

• Pros: Quality, Prompt, overall great
• Cons: None

04/23/10

Nice guy, great service

by dewerr at Citysearch

5 Step did an awesome job with cleaning several areas in my house. He cleaned my couches and a rug as well. He was very thorough and the price was very reasonable. But he is a popular guy (for a good reason), so expect a bit of a wait. But the wait was worth it.

I chose him based on other reviews he received online and luckily, he lived up to my expectations.

• Pros: trustworthy, quality, local business
• Cons: schedule in advance

03/19/10

VERY Impressed! Definitely recommend, would use again!

by BizzyB at Citysearch

Absolutely great. I spoke with Tom, the owner. He was very professional and got me scheduled two days later for an a.m. appointment. He was on time and was very knowledgeable - even gave some pointers on how to care for my carpet better!

Having someone come in and clean your carpets can be a disaster leaving less than desireable results. Not with 5 Step, I am hooked. This is the first time I've had someone come in and clean my carpets and won't wait so long next time!

My carpet isn't wet - but it's fantastically clean and smells great. I definitely recommend 5 Step Carpet Care. Hey, it's environmentally friendly too! :)

BTW, he cleaned my carpets today - I was so impressed I had to review right away :)

• Pros: Great job, great price, very clean!!
• Cons: None whatsoever

09/26/08

Friendly, Thorough and Prompt

by JaniceRC at Citysearch

I can completely recommend this service. He cleaned my carpet and my lounger for a super good price. He was right on time, did a great job and was friendly and caring. You can totally count on him. Thanks.