Great Food, Poor Service
by Creo at Citysearch
I would love to give this place a 5 star rating because the food is that good, but the service is so poor it's inexcusable --considering they're not usually very busy. If you want to eat here order it to go.
- Pros: Food
- Cons: Service, Atmosphere
Great Food! Great Service!
by Claybr at Citysearch
The food is great! Simply Thai was my first contact with the Thai cuisine and it was "love at first bite". You need to try their "GANG MASSAMAN" - the curry is out of this world! And you ought to have their coconut ice cream - light and delicious! The food is light and is not oily or greasy like the food from other Asian restaurants, which makes me believe it's healthier. I can't understand why others wrote their service is bad - I have always been welcomed with a smile and had their waitresses stopped by a few times to see how I was doing or to bring me refills - so I really can't understand why the complaints. I checked their website and they have great reviews from Deseret News (deseretnewsDOTcom/dn/view/0,1249,660203498,00.html) and have been on KSL a couple times! Give it a try - you won't regret it!
- Pros: The Food has unique taste - It's light (not greasy at all)!
- Cons: Having to wait - many people waiting to be seated sometimes!
Good food, horrible service
by HarryPierce at Citysearch
The food here is great. I love it. In fact I've eaten here on about twenty occasions.
The last five to seven times, however, the service has been poor. At best. The restaurant was not crowded and there have been three to four wait staff on duty with plenty of empty tables.
My family and I have had to wait to even be greeted, let alone seated. Your drink order will be taken and the drinks brought to the table, but don't plan on refills. Once your food is dropped off, appetizers and main courses all at once, that is the last time you will see your waitstaff unless you flag them down. If you asked for chili powder or another place setting (so everyone at the table has a plate and fork), plan on asking / reminding them again five to ten minutes later.
I used to order dessert, however, good luck finding a place for it on the table. Your plates will likely not be cleared before you leave. I have always had to ask for dessert and then wait for it for another ten minutes or so.
Great food, though. Service is horrible. I have returned for the food, however, there are other Thai places in town whose service is much better and whose fare is just as good (better?).
- Pros: Great Curries and Thai Salads
- Cons: Service, you wait and wait and ask twice to three times for
Too much sugar!
by tchaston11 at Citysearch
I decided to try this restaurant and regretted it. I had horrible service--they served me the wrong food and the waitress as no where to be found when I wanted to leave. There had to have been a cup of sugar in each curry dish I tasted. No where near the authentic Thai you can find elsewhere.
- Cons: Everything was too sweet
Great Thai
by Espalda at Citysearch
The service is great, lots of options on the lunch menu for around $7-$8, where other similar places only have a daily special for the same price. Love the curries, but I wasn't a fan of the soups.
- Pros: Curries are awesome
- Cons: soups not the best

