Monarch Dental provides patients with quality dental care at affordable prices with friendly and professional staff, expanded office hours, special offers & discounts and flexible financing options -- including, interest free or $0 down, up to $500 in financing with no credit check (see office for details), and we accept most insurance plans. For cash patients we also offer lower out-of-pocket expenses with ConfiDent Discount Program - saving up to 20% or more on your dental care (see office for details). We specialize in General Dentistry, Cosmetic Dentistry, Teeth Whitening, Teeth Cleaning, Dentures, Orthodontics, Dental Implants, Bonding & Veneers, Crowns & Bridges, and Emergency Dental Care. Contact the staff at Monarch Dental for all of your Dental care needs. …
A great experience. Very kind and professional people through every stage of my experience. Sandra helped me with my financials and explained my treatment care program very efficiently and answered my many questions. Dr. Smith is a talented dentist and made me feel great even though my teeth are a mess. I appreciated all the dental assistants and others who have helped me so far. Before coming here, I had the same dentist for 20 years, but had to change because of insurance problems, but I'm feeling almost as comfortable in this office as I was at my old dentist's office. Thanks for the great experience.
Thank you and congrats. In general the service provided was outstanding and I'll come back on December. Thank you and congrats!
Very happy. Very happy with choosing both the Dentist and the clinic. Very close to home and I felt very much at ease while being treated.
Thank You. This is a "Thank You" e-mail for Your Wonderful, Clean, Professional and Friendly Service. Have a Pleasant Day!!! A very Satisfied Customer!!!
I was extremely impressed. I was extremely impressed by the amount of individual care and attention I felt Dr. Rizzo gave me. He really had my best interest at heart and knew exactly what he was doing.
They were very nice. I heard a few bad things on other reviews so I was worried, but they worked with me on billing, were very polite the entire visit, they explained everything they were doing and how much it cost before doing it and the entire procedure was quick which I was happy about since I hate the dentist usually
Better to go to the barber for dentistry than this place.
Hmm--I read the one other review for this dentist (too late, apparently) and wonder how their 1 star rating translated to 4 stars on the main board...
Why I gave it one star...because I couldn't give it NO stars.
I agree totally with everything the first reviewer stated.
I've been to this dentist twice. The first time I went for "just a cleaning", which they turned into a full exam and charged me for (under my insurance a cleaning doesn't cost me anything.)
The next time I went in it was for a broken tooth (the tooth was not causing pain). I told them I'd been in before, they didn't have any record of me, and started a whole new file for me.
They looked at the tooth, shoved some soft substance into it, told me my only option is to have the tooth capped, and handed me a financial loan application. They gave no other options, no other information, not a damn thing.
The whole experience is like going through a conveyor belt. The dentist doesn't spend more than 5 minutes with you. The assistants go about their jobs like THEIR teeth are being pulled.
And then they have the nerve to charge patients for services NOT rendered, and for their OWN negligence with appointments.
If you call them and are unfortunate enough to get the answering machine, they will not return your call, and they don't even check the messages for DAYS!
So---what do I recomend?
Go to your local barber for a tooth extraction rather than this yawhoo.
Terrible experiences time after time..
Let me start by saying that I hate the dentist more than anything in the world. I take care of my teeth, but I have been cursed with the bad enamel family gene.
I first visited Monarch Dental on South Temple in Salt Lake City at the beginning of November 2007. My first visit, which consisted of a cleaning and exam, took over 3 hours. The dentist made it sound urgent that I get as much done as possible in one day at my next appointment, so we did two cavities and a root canal in one morning.
The day of my appointment, the dentist doing the work informed me that "this didn't need to be done this fast," and everyone in the office referred to me as the marathon patient. It was HELL. And not only did I have to sit with my mouth wide open for two hours straight (which made me want to rip my sore jaw right off my face), the water wasn't turned on so I couldn't rinse the digusting medicine flavor out of my mouth. The dentist's tool then broke and he was unable to finish my root canal. Another appointment was made.
I took the day off of work and went in for my next appointment to finish what the broken tool couldn't. The assistant who made the appointment scheduled me for a day when the dentist was in fact working in Ogden. This was discovered after sitting in the waiting room for 15 minutes and the dentist was nowhere to be found.
They called me to reschedule, and their next available time was in the middle of January 2008. It takes 2 months to do a job that should've been done in an hour!? On top of that, my insurance is going to expire so I'm going to have to pay for work that should've been done in November.
Mistake after mistake after mistake. I deserve some freaking compensation for what they're doing to me! Not only am I probably going to be billed for bogus appointments, I'm missing hours and hours of work at a high paying job.
I am transferring to another dentist and I beg you, PLEASE do not give Monarch Dental your money.
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