Lolabella Boutique

Doesn't Recommend

Kari G.

Joined 1 year ago

Worst Employees/ customer service!. Wow!!! Horrible girls, not sure if they really are mean hearted people or or just immature and insecure. I know I will take my business anywhere else, online even to not go in and deal with that uncomfortable belittling feeling ever again. Soooo incredibly rude, they need an employee makeover!!! Too bad.... Love the clothes.

Recommends

Christine V.

Joined 1 year ago

Clothing Boutique. I am on a business trip in Salt Lake, and I went in to this store to find a pair of jeans during my lunch break. I did not have a lot of time to search, and the staff was very helpful. They found all the pairs they thought would work, and within 20 minutes, I tried and purchased a perfect fitting pair of jeans.

Doesn't Recommend

LyndsayLynn

Joined 4 years ago

Wouldn't Shop Here EVER Again. Seriously? This "boutique" is a joke. They have Toms. They have jeans. They have wallets. They have the most HORRENDOUS customer service in the West. The high school rejects that work there are the most pretentious girls to ever work retail. Do you want a size of shoe? Well, you have to go to the counter, break up their gossip fireside, and beg them to get it for you. Dressing room? Maybe if you're famous. It's apparently asking too much to get human decency out of the staff. DO NOT waste your money here. There are so many other places to shop.

LATEST EXAMPLE:

Most recently, my 18 month old daughter and I went in to get her a pair of baby Tom's, because Nordstrom didn't have the color we wanted. Biggest mistake as a consumer. While we were looking, I let my daughter out of her stroller, so we could try on the shoes. While we were waiting (forever) for the clerk to come back, my little one grabbed some flip-flops off the bench and dropped them on the ground. Cheap, boring flipflops. A short haired brunette twit ran over (fastest I've ever seen any staff in that place move) and yelled, "Oh My GOD! We can't have her doing that to the merchandise! What is she doing!?!?!?!?" Seriously? Let's have a discussion about proportionate response. She made us feel totally unwelcome, and between her rolling her eyes, and sighing so the store next door could hear, I was mortified. Not at my daughter's behavior, but at her reaction.

Needless to say, NEVER AGAIN. Don't waste your time or money there. Nothing is worth being treated like second class to these girls.

Doesn't Recommend

Devyn Zbinden

Joined 3 years ago

Very distasteful selection of employees. The employees forget that the customers in their store are the reason they have a job. They should be reminded that they are sales clerks not CEOs.

They have cute clothes, but the severe lack of customer service and customer attention lead me to take my business elsewhere.

Doesn't Recommend

lrou

Joined 3 years ago

Rude Staff, Cute Clothes. The staff is very rude and uninterested I think they would get a lot more business if they hired someone other than bratty teenage girls.