My Comfort

11/06/09

my comfort disaster

by johnut at Citysearch

I never write reviews, but I would be of dis-service to not share my experience with My Comfort. While the bed may or may not be a fit for you, the experience is terrible.

1. My Comfort of W. J. represented that the "ortho-gel" was the same product as their premium blue gel beds (aka, intelli gel, intelligel, intelligel,) If they don't mention the premium line, ask them about it. They are two complete different beds. Orthogel is inferior to the premium blue gel (similar to intelligel). After checking out the intelli-bed, I would recoomend you look at them. I will disclose I bought a simmons due to the higher cost. You also get a better product though.

2. If they say they have a bed in stock, beware. It took use over 30 days to get our bed. They repeadtedly scheduled delivery and never show up.

3. Worst customer service and totally unresponsive.

4. The ortho-gel is not worth the cost. You can find much more comfortable beds out there for less. Again, mis-represented facts we common place. Please beware. To help searchers, I putting in the following words: Ortho gel, blue gel bed, ortho gel beds, my comfort, my comfort vs. intelli-gel, my comfort reviews, my comfort quality, my comfort stores, premium blue gel beds.

• Pros: price
• Cons: everything

09/05/09

We love it!

by Cindy Smith at Citysearch

Jimmy:

My husband and I splurged on an Ortho-Gel bed two months ago. I have to admit I was a bit skeptical of the claim that the bed would make a difference in my quality of sleep. Well, 60 nights have proven you right. The Ortho-Gel bed DOES make a difference. I used to wake a couple of times each night searching for a more comfortable position. I thought that was going to be the norm and seriously doubted that the Ortho-Gel bed would provide both support and comfort. I now sleep through the night with no struggling to find a comfortable position. My husband has back problems. He, too, has found he sleeps better. He also finds that he doesn't roll over as much during the night and, there for, gets a better night's sleep. We originally purchased a mattress with medium firmness. My husband felt it didn't give him enough back support and called your store. Your immediate response was, "let's get you a firm mattress. We'll have it delivered next week."WOW. Not only does the mattress live up to it's promises, your service does as well.

We really appreciate your product and your stores commitment to service.

Sincerely,

Cindy Smith

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• Pros: Very good to work with.

09/05/09

Thank you guys.

by Lisa Jones at Citysearch

Lisa and I have experienced various sleeping problems- arthritis in legs and arms plus back problems for over 50 years, so getting a good night's sleep is often difficult. After trying many different beds over the years, we purchased our first Ortho-Gel Sleep System in April, 1999. It gave such relief to the tossing and turning and helped both me and my wife wake rested each morning. We immediately bought a SECOND Ortho-Gel Sleep System for one of our guest rooms. We enjoyed the beds so much that we updated the master bedroom with the purchase of a THIRD Ortho-Gel Sleep System- just so both guest rooms now had Ortho-Gel Sleep Systems.

Our daughter suffers from some of the same back issues. After spending just one night on the Otho-Gel Sleep System in our guest room, she and her husband got into the act and bought an Ortho-Gel System of their own- which they love.

Just this week, we decided to try out the newest models and have now purchased our FOURTH Ortho-Gel Sleep System, the Ortho-Gel Double model. We obviously can't say enough good things about how much we love having Ortho-Gel in our family. So, in case you're counting, we now are the proud owners of FIVE Ortho-Gel Sleep Systems- but we do have more children, so who knows what the final tally will be.

Thank you to the fine sales personnel, Dave and Jimmy, at the My Comfort Store, you've been great to work with.

Sincerely,

Lisa and Sam Jones

• Pros: Best bed I have ever slept on!