I purchased a car in 2007 and was shown a copy of a CarFax with NO accidents on it. I was a single mother coming in to purchase my first family car. They must have photo shopped the CarFax because when I went in to trade in my car this year, the car company pulled the car fax and the car had been in an accident 60 days before I purchased the car. When I called Beehive to ask what they were going to do about it I was called a liar and told that he need all of my private information before he could even believe that I bought the car there. THEY ARE HORRIBLE! To take advantage of a person like that and then call me a liar. I will never send anyone there again
Our experience with Beehive Auto was good, UNTIL our plates came in. We live over an hour away, when I asked them to mail the plates, we were told it would cost $35 to mail them to us. Really? We payed over $16,000 for the vehicle and fees, we payed cash, and you can't mail us our plates? Nope, sorry. It doesn't matter that it will only cost them $5 or so to mail them, that's the fee they charge, no exceptions. Very disappointed with their poor service after the sale.
I just stopped by this joke of a
dealership because I'm finally getting ready to buy a different car.
I was approached by the finance manager who pitched me a ridiculous price for a car (KBB is always at the high end of the spectrum, and this car has large blemishes). I asked him if he had a history report, he responded that the title is clean -- not what I asked. I said many things happen to cars that is not recorded on the title, and he flipped out and lectured me about insulting him.
I moved on. I asked where he got the vehicle, he said one of the west coast auctions and that meant quality -- no it doesn't. In fact, unless the vehicle was marketed in the auction lines of one of the manufacturer credit lines (ford credit, ally [GM bank], BMW credit, etc.), in all likelihood, the car is a "wreck and repair." I started explaining this to him and he went off on a rant about how he doesn't buy cars that are repaired quietly in other states (seriously, wtf?? Most wreck and repairs are repaired by small shops that do not take public business AFTER the dealership buys at auction). I looked the car over before he even talked to me and I saw newer paint on one panel, so I know it's had damage...but I was willing to work with it if the damage was minimal, hence my request for a report. I asked him which line (general auction, manufacturer credit, credit union, major financier) and he answered with equally stinky bullcrap and didn't seem to even know that there are multiple auction lines.
All told, this man assumed I'm an idiot, whereas my knowledge of the auto sales industry far exceeds his. I asked honest and reasonable questions and he acted like a chump in the worst sense of the word.
I have worked for the best of the best in the auto industry and the worst, and I will say simply, never go to this lot. They use bully tactics and over-confident behavior to shove people into sales.
If your credit is bad enough to go there (funny thing - mine is good and I just hoped I'd find a decent car at a good price on a cash sale), you'd be FAR better off going to Larry Miller -- they have a finance option that pretty much matches that of in house options but, you can reduce your interest by paying on time and keeping insurance. The credit qualifications are often more flexible and (here's the kicker) you'll be put in a new or near-new vehicle.
To the dealership -- I hope you read this. I know you'll never take this and improve, but I'm just glad you can see what happens when you act like you do. A little loss of business is well deserved.
Good service but didn't follow through. Bought my car a few years ago from them. All was well until I realized I didn't ever get my title after paying it off. After calling the DMV, them, the bank, and the Toyota Corporation MULTIPLE times I finally got an answer from a lady at the dealership. She said she would send me the papers. I waited and waited but never received them. I called her back and she said they received them back in the mail because of a wrong address. THEY forgot to put the apartment number on the envelope. I gave it to her and she said that she would have to charge me an inconvenience fee in order to resend them. Really?! It's that hard to write the apartment number on there? And, I'm pretty sure I was the one being inconvenienced in the first place for not getting the title and playing phone tag for months because of THEIR mess up.
We were extremely sorry to hear your bank lost your title. We were happy that we were able to fix their problem and do apologize for the delay as we researched what needed to be done, since this was the first time a bank had lost a
Horrible service....and total rip off!. One star goes for having the appearance of a good dealership with good cars! Went in to buy a family van.......first off, if you are trying to get them to budge on their initial price on a car good luck...they aren't. They want to bleed every penny even if it is 3 thousand dollars above high clean retail, and has rust on the body. Also if you are trying to trade your vehicle, don't waste your time. We went in to trade a very nice car in excellent condition hoping to get at least average trade in value.......guess again. Average would have been $3,500, they were willing to give us $2,000 and no more. These guys are crooks. The person we tried to work with....Name starts with a Z and end with an ach acted like it didn't matter if we bought the vehicle....."well I've gotten a lot of calls on this vehicle so it will sell for the price we have posted even if it is way above retail." I suggest you look into Hedberg Solomon in Bountiful. They gave us $3,000 on our vehicle and actually dropped the price on theirs $1,000 and we love it. Good luck!!!
HONEST, BEST PRICED CAR DEALERSHIP!. I have owned several cars in my life and I have to say going to Beehive Auto was the best experience I have had in buying a car. I bought a Nissan Pathfinder 2 years ago from Don and my car is still running strong. I keep up on my regular maintenance and have been blessed with a car I can count on. I found Don to be friendly, helpful, upfront and honest. When I go to get another car there is only one place I would go and that is Beehive Auto!! I did read the other reviews and was shocked because I have referred many people to Don and they have all had good positive experiences. I would not go off of any bad reviews, I just can't even see that anything but honesty happened. GO BEEHIVE AUTO!
Great People. Don and Zach are awesome. Whoever talks crap is stupid because these guys are honest and have the best manner. Love their sense of humour.
MY BEAUTIFUL LEMON.
This review is for Beehive auto at 3777 redwood road==
I purchased a BEAUTIFUL silver Jeep grand cherokee limited hemi from Beehive Auto less than 2 months ago. I gave them one star because of how nice Don the owner was in working with me during the purchase process, unfortunately "niceness" didn't solve any of my issues i've had with the car soon thereafter. I recently went through a bankruptcy,as much as it sucks, my father actually helped me with the financing, making it even more important that i have a reliable car that won't give me $$$ problems, since i'm broke-and i was hoping i could find a car that would "hopefully" last me at least a few years with no difficulties, maybe i should have just purchased a beater, which to my dismay it seems i have.To be completely honest i hate people who complain, whenever i visit a restaurant and have a crappy meal i just eat and and never return, or just deal with it. But with my current situation i just find this ridamndiculous (1st STAR REMOVED) Within 100 miles of leaving Beehive Auto i noticed that my electronic slip control would just come on randomly as i was driving down the freeway or any typical street and not allow me to accelerate until i shut it off manually, it would only shut off if i hit the button located on the dashboard to manually turn it off. I called Don about this and he just acted confused and said "we didn't notice that at all, thats funny". I always thought i had a great sense of humor but didn't find this amusing. I called a local Jeep dealer and just to have it looked at will cost between $75 and $100 over a few hours, not the total cost to even fix it. Don offered no resolve in the matter. (2nd STAR REMOVED) Within 1500 miles my check engine light came on, i took it to pep boys and had them analyze the problem(s)...next on the list i have to replace my thermostat and temperature sensor, luckily (HA) they only cost me $35 but i haven't found out how much thats going to cost to have the work actually done yet, that will be in my next review. By the sounds of it i'm going to have to decide on whether to pay for my health insurance or have my car repaired. (3rd STAR REMOVED) Every two weeks i spend a $1 on air and have to refill my rear right tire after the light on my dash comes on warning me of low tire pressure,the front two tires are pretty much bald but thats my problem, that was noticeable when i bought the car... i've even purchased the tire sealant to seal the leak but that only worked for about 2 weeks, next stop-tire service, AWESOME. (4TH STAR REMOVED)this was awesome. I picked up my license plates that evidently had been there for two weeks today and asked if they had a key for the hitch that had already been installed on the vehicle before i purchased it. A gentleman told me they did not have a key for the hitch, and again "thats funny, normally our detailer takes those off before we put them on the lot" He suggested i take a drill and drill out the lock, as if i have a friggen drill to drill a stainless steel lock out of my hitch. (Here's your sign-jeff foxworthy, (see i told you i was funny)) So again, my other option is to spend $ and call a locksmith to get the hitch off of my vehicle,or go to home depot and start "drilling" away aimlessly. I'd leave the hitch on but it's not even a ball hitch! On the positive side the car was unbelievable clean when i got it, you know the old saying, even you can make sh!t shine. I'm going to follow up after i total all of the costs to see what its going to cost me to get all of this work done, and i'm hoping in the meantime Beehive will take care of the costs so next time i review i can give them 5 stars for the crap i've had to deal with, that would earn them 5 stars, sorry guys, i didn't know any other way of getting your attention and getting any help in the matter- do your homework before you buy "a really great priced car from Beehive".
LOW PRICES, LIKE NEW TOYOTAS AND HONDAS. The other review of Beehive Auto is from a young man (dogz8888) that bought a Toyota Corolla and went out to race it. He took it above 6000 rpms and was upset when it made the check engine light come on. We sent him to Larry Miller Toyota where he was informed by the technician that every time he took it over 6000 rpms the check engine light would come on. He was informed that if he continued not only would his check engine light come on but he would destroy his motor. He still continued to race his car and was upset the light would come on.
bad service and product. I purchased a two year old car with less than 30,000 miles from this dealer hoping it would be a dependable reliable vehicle. About 3 weeks after i purchased the car my check engine light came on. I took it to the Name Brand dealer because it was supposedly under factory warranty. The dealer service manager had the vehicle checked out and noticed that there had been some head work done to the car, which voided my factory warranty. Beehive admitted to having head work done on the vehicle and said they would fix the problem related to the check engine light. They returned the car to me with the engine light problem fixed, however the engine was stiil not working properly. Be careful of this Company and what they are selling you!
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