Elegant Hardwood Floors

Recommends

V H

Joined 2 years ago

Great company. I am very happy to provide a great review. Robert and Jennifer of Elegant Hardwood Floor installed quarter sawn white oak floors in our hallways and bedrooms as well as steps to the second floor. The floors are beautiful, the price was fair. Robert was very helpful in guiding us to select the right floor for us. Jennifer installed blinds in our bedrooms. They are both very professional, responsive, and patient☺. Their crew was very professional, dependable and respectful of our property.

We plan to use their services in the future and would definitely recommend them for any hardwood floor or home décor projects.

Doesn't Recommend

ryanskate

Joined 3 years ago

incomplete. I had them refinish my existing hardwood and put in new flooring in another room. They made my floors look acceptable, but I had a few issues with their work:

1) they didn't do the work themselves, like they said they would, but had other hired help doing it.

2) they sanded down my existing hardwood too much. a few weeks after they finished, floor boards started to pop up and/or crack. hopefully they fired the guy that did it.

3) they didn't complete the job. left transition areas between rooms unfinished. i kept calling and asking them to come back and finish it, but they never did. horrible customer service.