Honda World is simply amazing. I am rarely motivated to write a review about a retail experience, but these guys are worth every word on this page and every dollar I’ve spent (and will spend) with them. I first went to Honda World back in October to ask some questions about a classic sport-bike I was considering purchasing (an 86 VF500F Interceptor). The bike wasn’t running which could have meant any number of things. Also, being a 25 year old bike I was concerned that I wouldn’t be able to find someone who knew enough about the older technology to service the bike. Enter Jayson Pawlowski, the Service Manager at Honda World. This guy immediately took me under his wing and introduced me to Dennis, a Honda World Mechanic who has forgotten more about motorcycle maintenance than most will learn in a lifetime. He worked on 86 Interceptors back when they were new! Jayson and Dennis took well over an hour of their time to help me understand the intricacies of the older Interceptors; what to look for and what should cause me to walk away. Even Ryan, the Sales Manager, got involved in the conversation and shared his advice. What I found interesting was that even though Ryan was the Sales Manager, not once did he try to talk me out of buying the Interceptor and into buying a newer Honda. In fact, being a true motorcycle lover himself, Ryan actually encouraged me to pick up the classic bike! Long story short, I bought the Interceptor and had it delivered to Honda World on a Sunday when they were closed. Jayson came in on his day off to bring the bike inside so it would be safe. This was truly above and beyond, and totally unexpected. Within a week, Dennis had the old Interceptor running like new, and this is NO exaggeration. Dennis is truly a Jedi Master when it comes to bikes. It is obvious that he loves what he does and that he takes great pride in his work. Since then I’ve been back for tires, gear and just to chat with the guys. They treat me like family. For the best service on the planet, head to Honda World. You won’t be disappointed. In fact, I’m toying with the idea of purchasing a newer Honda to keep the miles off my Interceptor. Looks like Ryan may get to sell me a bike after all!
These guys are GREAT. If you’re in the market for a Honda or need service on your bike, this is the place to go. Considering the gravity of what’s at stake when I ride, I have real confidence putting my bike and my life in the hands of the best. I won’t go anywhere else.
Bill H. –Draper, UT.
Poor service, do not buy from these crooks!. Really bad customer service, salesman promise you things then don't deliver! I would never buy from honda world again!
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