3428 Bengal Blvd, Salt Lake City, UT | Directions 8412140.609417 -111.797395
Neighborhoods: Cottonwood Heights
TERRIBLE CUSTOMER SERVICE – Terrible customer service; will NEVER come back. Will NOT recommend to anyone.
Save your money! I'll never go back – I live just around the corner from Posh nails. They are slightly higher in price then the other quickie mani/pedi spots around, but I've been there several times when I'm in a rush. Today I stopped in for a quick mani/pedi and found a color I liked that guarenteed 21 days w/o any chips. The girl let me try it on and at NO point told me that this one bottle that was mixed in with the other colors was quite expensive. I had it put on my fingers and toes and figured I would be charged the regular $40.00, but my bill was $83.00!!! Apparently the one color I liked was a gel polish which added an extra $18.00 to my mani and $25.00 to my pedi for two coats of polish.
She said she thought I knew and I would owe the full amount so her girl could get paid, but if I didn't want to pay her girl would stay after store hours and take off the polish (which has to be sanded off) then give me a new mani/pedi. I couldn't understand how taking an additional hour+ to remove the polish and redo the service was better service then adjusting the price. Besides the probelm today Posh is a so so spot with no TVs, music, overprices, and the massages are very quick.
Long story short prices need to be disclosed in detail to the customer. If 2 coats of what looks like pink will be $43.00 more the customer needs to know right off the bat.
Sign in with Facebook Sign in with Facebook to see what your friends are up to!
Do you have a review of Posh Nails on your blog? If you include the Citysearch image link (shown below) in your post, we'll automatically link to your review from the business profile page. Here's how our Linkback system works:
The Linkback system is free and automatic. It's really that easy.
To link to our business profile page, copy the html below to your web page.