Spa Club

Doesn't Recommend

spabuff88

Joined 5 years ago

Worst waste of money,EVER!. The Spa Club is a complete joke.I had a HORRIBLE experience there.I have been going to get massages and spa treatments for ten years,and I am in disgust!I went into the foothill village Spa Club and first, there was absolutely NO parking.I was five minutes late to my appointment, because I had to walk ten minutes from my parking space. What a great way to start off my pampering experience. The girl at the front desk was snobby and judgmental and extremely fake.She was extremely rude but just dripped with a fake smile.Blonde hair maybe 25 years old. I had to wait a ridiculous amount of time for my appointment,which is funny because she was so rude about me being barely late.My massage was ok, but i could not relax as the girl was watching the clock the whole time and i was rushed to get dressed right after.It was ANYTHING but relaxing! I had to go BACK into the foyer which i was dreading because of that rude woman who had made me so uncomfortable. Thankfully, there was a sweet girl with long brown hair that offered me water and made me feel so much more welcome. If it weren't for her, I probably would have paid my dues and walked out before i was finished! I had a pedicure next and it looked like a six year old did it.The polishing was all over my toes and the girl would not redo it. She apologized and explained that she was an esthitician,not a nail tech!!!Excuse me?why should i pay the same amount as someone else who is getting done by an actual proffesional!And shame on the Spa Club for allowing girls to do such horrible nails!I have been to the fort union location as well and frankly this place is NOT worth the discounts.It is so much more trouble than it is relaxing.If you want a spa treatment,go to sego lily or brikhouse retreat.I was treated amazing there.This place is disgusting.I tried to complain to the owner,michele,who could have cared less obviously because i called the number and she is never there and she does not reply to any emails.NEVER go here.

Recommends

GAPeach8324

Joined 5 years ago

Overall good place. Not a traditional spa as in there are no locker rooms, hot tubs, or showers. However, the people are all friendly and there is a wide range to choose from for services. I have gotten pedicures, manicures, hair cuts, eyebrow waxes and bikini waxes. I enjoyed all of them and they even gave me extra time for pedicures which was great. The ladies talk to you while they do the service and it is a friendly place.

I also brought a guy friend in for an eyebrow wax and he highly recommended it as a place that "didn't make him look girly". My boyfriend also loved his haircut from them and they did a great job asking what he wanted and doing it a little at a time.

I highly recommend getting the membership as it pays for itself in just a few visits (plus they throw in a $10 off for your birthday!). They also give a first time member guest cards (so your guest gets member prices) which never expire and coupons for discounts on hair and stuff!!

After looking through lots of places, I recommend this one for best value and service in Salt Lake City! Check out all three locations!

Doesn't Recommend

glamgrl2008

Joined 5 years ago

minimal effort. My first experience have a message was Great. The SECOND time I took my mom and sisiter for pedicures and they where awful. The actual pedicure was 15 minutes and I basicly got my nails painted. When I called to tell the manager why my sister and I felt if was horable, she didn't care. THRID time I went my friend and I recieved facials. It was the WORST facial of my life. I had to ask the estitician what she was going to do, because I was starting to wonder if she was going to at least clean my face!! My friend and I both left feeling irritated and riped off. It was suppose to be a birthday present, so it made it that much more disapointing.

Again the managment didn't care and stated that if they wanted a better facial we shouldn't have come to their facility.

I'll never go back!!!

Recommends

kmcclellan

Joined 6 years ago

Great Customer Service. I recieved a Gift Certificate, when I called to make an appointment the gals on the phone were very polite and helpfull. When I went in for my services the spa was very clean and the staff ran on time for all my services. The massage therapist's were wonderful. I felt very relaxed, and pampered by the staff.

Doesn't Recommend

jessamaca

Joined 6 years ago

I was disappointed.... I have a membership to The Spa Club. I have been a member for almost two years, but I will not be renewing my membership. I have gone to the Fort Union location and haven't really had any problems or concerns. I recommended to a friend that we get a massage at the same time, so we went to the Foothill location. The experience was awful! We arrived on time, but due to the awful weather and few parking spaces, we were a couple of minutes late getting to our appointments. The girl who did my massage used too much pressure and I asked her to lighten up, but I was sore for days afterward. My friend had such a horrible experience, she is never going back and I feel bad for recommending it to her.

Doesn't Recommend

melody23

Joined 6 years ago

DISGUSTED!!!!!!!!. I WILL NEVER GO BACK TO THIS PLACE!! The staff is rude and VERY unprofessional! I was meeting clients there for a relaxing pedicure. When we arrived we were greated with cady, judgemental attitudes. After we checked in they said they could bring us back, we said we would like to wait for the last person to join us. They girl said that we should go back now cause were not going to get our full hour anyway. So then our cleint had to cancel due to work. They were rude and told us that next time they need a 24 hr cancelation, I called the day before to set up the apointments. If their employees are this rude and unacomidating in the front I would HATE to see how they act while doing the service.

Recommends

allysuewho

Joined 6 years ago

Great therapists and treatments for a discount. I went to spa club for their Synergie treatments. The Spa Clubs prices can't be beat! The therapists are great and always very professional. The treatment was wonderful and I really saw results.. The atmosphere is great but it isn't like a traditional spa. You do have to remember that it is a "mini" spa and what it lacks in the atmosphere it makes up in well-trained therapists and great prices.

I would definately recommend!

Recommends

smcilreath

Joined 6 years ago

Best Day Spa in Salt Lake City. I am a member of the Spa Club and love it. From my very first visit, I was impressed with the kindness, professionalism and customer service The Spa Club has to offer. I get all of my services done there and I have always been impressed with how wonderful everything is. My favorite things are massage therapy (they have, by far, the best MTs in town), hair extensions and facials. I really don't know how anyone can write a non-positive review, but they may have had that one bad experience. I have gone to all three locations probably over 100 times and I have NEVER had anything bad happen. The added perk is that their prices are fair and affordable, which makes it easier to go more often. I can get two massages for the price I would pay for one massage somewhere else and I don't have to deal with the snooty attitude! Yay for The Spa Clubs!!!

Doesn't Recommend

slcfirewife

Joined 6 years ago

Not a true day Spa. My husband bought me a full package meddage, facial, pedicure and manicure there for our anniversary and I was COMPLETELY DISAPOINTED. If you are looking for a true spa experience where you are truly pampered and relaxed this is not it. A true spa should have a changing room and robes and slippers for you so you don't have to get dressed in-between services also a relaxation area for you in-between services. You go from a mediocre relaxing message and have to re-dress and go back out to the crowded corner of there lobby/sitting area and wait FOREVER for your next service. I have been to many spas and this was not worth the money or time. All my technitions were very mediocer my facialist was horrible. I usually am not this harsh but it was not what a day at the spa should be.

Recommends

Contributor

Joined 10 years ago

Editorial Review. Full-service spa performs skin care treatments, including facials and microdermabrasion, hair cuts and color, make-up application and cellulite therapy.