PC Laptops

11/11/09

Terrible customer service.

by MazdaX at Citysearch

Went to make a purchase. Was told the wait would be 5 minutes. 5 minutes later told 5 more..then 5 more..eventually 40 minutes passed. People walking in after I was there were being helped before me and another lady who was even there before I was. Was told I could make the purchase finally then told they could not sell it to me nor give it to me without first authorizing it and inventory entry through warehouse.

I asked for the owners e-mail / phone number to clear this up - Was told to leave.

What a load of crap. If the owner knew ( or already does and doesnt care ) what these employees are doing to customers and they time people are waiting to make simple purchases - He would most likely be pissed...or not care either way - I will not be going back nor will I be recommending any of my friends or family. Too bad COMPUSA is gone =(

• Cons: The people.

11/10/09

PC Laptops is awesome!

by amonsato at Citysearch

I bought my computer at PC Laptops for school. I have taken my computer in a few times for their free tuneup. It always runs like new after they do the tuneup. Thank you PC laptops for helping me make it run good. I am impressed. You guys are awesome!

• Pros: fast, friendly, awesome
• Cons: busy parking lot

11/09/09

PC Laptops is amazing!

by SasquatchIII at Citysearch

I go into this store quite often just to browse whats new and awesome. I have never felt pressured to buy anything and always feel welcome. When I have bought from PC Laptops I feel well taken care of and am glad to know that my purchase is backed by a life time warranty. I have never been let down yet!

• Pros: Excellent warranty for LIFE! QUALITY products.
• Cons: Pricey, but well worth it in the longrun.