01/27/09

Bad service

by bjd2008

I felt completely ignored in this bridal shop. I went there looking for an affordable, non traditional wedding dress. They showed me where to look, put me in a dressing room then disappeared. I was never offered any help, they never pinned or clipped any of the dresses that were too big, all of the basic services that I got in every other bridal shop I went in. When I was done trying on dresses I had a few questions and sat there waiting for them to return for 20 minutes. In the end, we just walked out and I will never do back there or recommend anyone too.

• Pros: Dress selection
• Cons: Service

01/13/09

Not So Sure...

by SoonToBeEEE

This was the third bridal shop I tried and was just average as far as bridal gowns go. If you are looking for a modest gown, half this shop has gowns already altered with sleeves. As I did not, it was hard to imagine what the gowns would look like without the sleeves. Also, I've seen really nice stylish sleeves put on gowns and all these were very plain. I would reccomend, if you don't like what the seamstress they have has to say about making your sleeves, that you get a second opinion.

But as I said, I wasn't looking for sleeves. The staff was helpful once I was there but I had called ahead and been assured that they had the 4 dresses I wanted in stock. But when I showed, only one was to be found, and not my favorite one. They said the other three must have been sold, but could they show me other dresses? I was reluctant and annoyed...we had gone out of our way to come here because they said they had the dresses I wanted.

They had a ton of bridesmaid dresses in a variety of styles, which was the best thing. The worst thing was expecting to find my 4 gowns (one of which I had been desperately seeking for a week) and then finding out they were not there. If someone were just browsing, this would be a good place to start. But if you have a specific gown in mind and they say they have it, I wouldn't necessarily believe it.

• Pros: Lots of dressing rooms with mirrors. Friendly staff. Dresses organized by designer. GREAT bridesmaid dress selection
• Cons: Dresses in garment bags. Half of them already with sleeves added. Did not have my dresses despite calling ahead.