Happy Day. I have to tell you, I'm so happy with my Dress and the help I got at the perfect dress; thanks to the staff and what a fantastic selection, and the prices where good too. I could ask for nothing more.…
Best Shop in SLC. So glad I went here, great service, though it was way busy on Saturday.... super selection and tons of great jewelry. Thanks to everyone!!!
HORRIBLE CUSTOMER SERVICE AND SEAMSTRESS RUINED MY DRESS!!.
I have never had such a awfully painful emotional experience before I bought my wedding dress at this store. I was treated terribly by the owner but bought my dress anyway because I love it. The
seamstress Pat ruined my dress even though it fit almost perfectly when I purchased the dress, it only needed the top part taken in to fit to my chest.
After Pat made her adjustments the dress wouldn't zip up. I was devastated but Pat said she could let it out and it would fit the way it did before. When I went back for the second fitting the dress could zip up but the shape and flow were changed. I was heartbroken and kept telling her it just didn't feel right and it didn't make me feel beautiful like it did before. She told me that the things I was noticing and feeling would get fixed when I pressed and cleaned it. Sadly, she lied and it did not fix the problem. I happen to be at nordstom when I discovered this and had a breakdown in the dressing room. The manager quickly grabbed thier seamstress to see if there were any adjustments they could do. I told them that I would wear it as is and just deal with it but they assured me that I should feel beautiful and that I shouldn't give up. The seamstress at nordstrom did her best to help and she made some great adjustments but at the end of the day I hated the dress. I considered wearing my friends dress instead because every time I put on my dress I would start crying. I had my dream dress when it didn't even fit and to know that I could never get it back was devastating. In the end I got a new dress one week before my wedding.
Please do not put yourself at risk of having to go through the agony and emotional pain and stress that I went through.…
Lucy is the best! The shop/selection are ok....
So I went looking for a dress for a Valentines day dinner, and I went into this shop hoping to find something, and I dread dress shopping cause I have an hourglass figure and most the dresses there
were strapless. I told Lucy my concerns and what I was looking for, she listened and showed me a few things, and talked me into trying on a few strapless ones. She was super patient with me, the shop was busy and my boyfriend was with me, so she let him sit at the bridal desk with her and chatted him up while I tried on dresses.
I found one I liked and didnt plan on buying one so I didnt have the cash on hand, and asked what the hold policy is there, she said they can't hold them...so I was bummed...but she told me she'd put it in the back and I could hope no one would sell it. So a few weeks later I was able to get my dress and it was still there, and Lucy helped me check out, and asked me again about where my dinner was and was super sweet and nice. I can't vouch for the wedding dress aspect of this shop, but the prices were ok and the selection was decent. I think I got lucky with Lucy...I need to take her out to dinner next!…
