I purchased a furnace check up through deals for action heating and air a few weeks ago. I scheduled an appointment with them for today (made the appointment nearly 3 weeks ago). After I took the day off, they didn't show up at the time they told me and then called to reschedule the appointment saying they had emergencies come up, they said that they would put us on the "standby" appointments tomorrow and if they didn't get out, they would reschedule us for November! How many days I am supposed to take off work for them to finally show up? This company is poorly ran, unethical, and a scam.
Last week I purchased their ksl deal and booked them to turn up my furnace before I have to turn it on. They came out in just a few days, were on time and in and out in no time. My kind of service.
I know it’s a bit early to start thinking about making sure my furnace is working correctly, but the night’s are getting pretty cold up here in the mountain so I gave Action a call. They had a great deal running and the furnace is ready to run when we decide to finally put it on
I bought the groupon a while back to get my A/C looked at. They finally came out to my house after 2 months. I wasn’t too happy about that, but the fact that I only paid 20 bucks or something and they came and cleaned out the vents and even explained how I can maintain my ac every month – it was well worth the wait. The tech was respectful, on time and easy to understand. But only if they could have gotten me in sooner.
Had action come out to the house yesterday for just an A/C tuneup and everything went really well. They did have to reschedule once with me, but they made up for being on time, quick and efficient and didn’t try to give me the normal sales mumbo jumbo that we needed a new A/C or something like that. That’s the worst… getting taken advantage because I’m a woman.
The service was excellent; I like good service
I loved that when the service techs came to our house, they were honest – even if honest meant they didn’t get the job. That is hard to come by these days. Excellent, fast and personal service!
If I’m ever in need of a plumbing professional, I won’t hesitate to use Action Plumbing!
We’ve used Action Plumbing for several jobs needing professional work done. They did a great job for a great price in great time.
My A/C broke and I called them Friday
afternoon to see if they could come that day (based on their prominent "can come in 45 minutes" ads). They said they could, but they were running late and would come the next day "at the very latest."
Well, Friday evening came along and I didn't get a call, so I called them. They said it would be tomorrow. I asked when I would know when they could come. They said they usually finish calling everyone to set up appointments by 8:30 am. Well, 9:00 rolls around, and no call . . . So I call, and they said their phones were too busy (hmmm, but she picked up right away when I called . . . ). She also said that she still doesn't have an appointment time for me, but will call later. At that point, I had a feeling that they were just stringing me along in hopes that they can pack their schedules to maximize their profits.
Sure enough, at 1:30pm I get a call from Action saying that they won't be able to come until Monday. Don't waste your time.
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