07/16/09

terrible food bad customer service

by tiff02

I live 5 mins from jordan landing. it took them 2 hrs to deliver. i ordered online and tipped before hand. I had company over and was embarassed to serve this awful food. it arrived cold and greasy. parts of the order where missing. called and complained they could care less. go else where for your chinese.

• Cons: 2 hr delivery for bad food

06/06/09

Not very consisitant.

by JKSLC

I have ordered from Sampan for the last time. I have had them deliver about 10 times in the last few months and I can say their food is very inconsistant. Of the 10 orders maybe 3 were acceptable. Most everything seems to come soaking in disgusting amounts of oil especially their Chow Mein. A lot of the dish's taste the same. The sauces are very very bland.

The p*t stickers are like the little meatballs you get from costco wrapped in some dough and steamed. I bit into one and got a mouth full of grease. Then threw the rest in the trash.

All the chicken dish's I have tried have the same gigantic stringy chunks of tough meat.

I can find nothing authentic about this "asian" cuisine.

• Pros: Timely Delivery, Large Portions
• Cons: Large Portions of Poor Food

04/03/09

Good Chinese

by pyramidseeker

Just like any good Chinese place if you order on Fri. or Sat. night you will have to wait. The food is awesome and very generous portions are given. The resturant is very stylish with modern decor.. I dont know what happen to some of the other reviewers, but one time they forgot my paper-wrapped-chicken and the owner dropped them off instantly at my house and also gave me extra ones. I would strongly recommend Sampan.

• Pros: frest ingredients and big portions,
• Cons: What are the drawbacks?