West Valley Auto Plaza

Overall pretty good.. Out of all the dealerships I went to they definitely were the best. It took some time to get the deal done but I'm glad they were able to get it done. They did a great job staying at the monthly payments I wanted. I did ask to go down in price on the value and they wouldn't budge...I wasn't too happy with that. They were semi-organized with everything. Overall I was satisfied. If I had excellent credit I would have gone somewhere else though because I do feel I overpaid for my car. I did like that they weren't pushy and let me go at my pace.…

Thay are liars and FALSE ADVERTISERS. This place will screw you over!!! My husband bought a 2002 Ford Focus from these guys in August 2011 and they shoved it on him like it was the perfect car for him. He test drove it and liked it. (He was a first time buyer and they knew it). They forced him to sign his contract without letting him even read it. Right after he signed it he found out they made him buy a $10,000 car... We had the car for 2 weeks and then the rearview mirror feel off the windshield. It was already broken and it looked like they superglued it back on as a quick fix. A few days after that the indoor light fell off.. Same thing as the mirror.. quickfix.. Then the we found out the trunk was broken and wouldn't close all the way.. Then the lever to pop the hood broke off too.. Then a few months into having the car it broke down on us.. We took it into them and it turned out there was ANOTHER quick fix they did.. There was fluid leaking into the radiator.. Forced US to pay for it even though they admitted to us they sold it him knowing it wasn't worth the price and it was a crappy quick fix car.. Right now my husband is at West Valley Auto Plaza because the car was acting up again. They are Forcing us to pay $150 to fix this damn car AGAIN. And we are stuck paying for a $10,000 car that is barely worth $1,000 and the car won't even last long enough for us to finish all the payments. Plain and simple, these guys WILL screw you over! Plus they treat him like crap everytime he goes in there. I would NEVER recommend them.…

False Advertising. West Valley Auto Plaza had a 2008 Honda Accord posted on KSL for $14,500. We called and confirmed that they had the car and then we came down from Ogden on a Saturday to test drive it. When we arrived there, they said that the car was not on the lot on was still at the auction lot where they bought it. They said to come back Monday and that they will put it in the back so not many people can see it. We called on Monday to make sure they had the car on the lot and they said they had it but had misplaced the key but to for sure come down on Tuesday. We decided we were done playing games with them and just looked else where for a car. I checked the ad on KSL to see if there were any updates and come to my surprise they had pulled the add from KSL, not marked it sold, but pulled it all together. I had a buddy in Salt Lake go and inquire about the car and they told him they had no such car. I don't appreciate my time being wasted. Does not even desire one star.…

They WILL Jerk You Around!. I find it funny that they claim "We won't jerk you around" when all I hear is that that's the ONLY thing they do. I'll be looking for a car soon, and certainly won't be coming here after hearing family experiences and reading these reviews (and Google reviews) and the dorky "owner" that tries to make himself look like the good guy on the bad comments. Sorry, I'll take my business where they don't FALSE ADVERTISE.…