Never again-- do not go here.
After being house bound for 3 months I was anxious to get out to a good restaurant and be pampered. I have wanted to go to the melting pot for a long time so I thought I would splurge and go. I had made reservations for 8 for wednesday night. I arrived on time and wanted to be seated, they could not seat me???, then several in the party called to cancel so I thought it was going to be three of us and offered to take a smaller table. They sat us and then 2 more showed up, so we need a bigger table-- they refused -- we asked for a chair at the table- they refused- We asked for a manager - who never came - but the waiter brought a chair. I went to the restroom and there were several larger tables that were all empty.
We asked for drinks that did not come, we ordered the special for the night trying to make things easy and explained that we had to leave by 8:30
no water was ever refilled, dirty dishes were stacked high on the table,, we had to get out own silverware,
at 8:00 - after being there for 1 1/2 hours we had to ask for our meat and told them again we were leaving at 8:30
the meat was brought. We all ordered separate, we all pay separate but the food was all brought on one plate. Five people cooking in one pots is a joke. and guess how much you want to eat after someone coughs or sneezes--NOTHING
it is a double dipping to the max-- I do not share this much stuff with my own husband let alone casual freinds
plus you do not get the cheese you want- you have to have the cheese choice for the whole table
that would also include the cooking broth-- it has to be the same for the whole table
and you CANNOT have deseret first-- so we got none
we did not even finish the meat
he did get the chekc to us at 8:27
but would allow me to put the valet cost on it
and told me I would have to go to the bank one block again to the ATM to get cash as that was all they took
the food- little bits - noting special and ceratinly not a meal
Big city price waltmart style taste. I have been to a few expensive restaurants in bigger cites like Chicago, New York, Miami and LA. Well they got the prices right but did not deliver with the food... at All. don't go unless you like paying a lot of money for stuff to cover your insecurities. What city do they think this is?
This rates among the worst restaurant experiences my wife and I have ever had! Horrible service. Horrible tasting fondue. Rediculously high priced. I have nothing good to say about this restaurant or it's concept. I will never go again.
If you like boiling your own meat, one bite at a time, then maybe this place is for you. I think it should be called "Ye Ole Melting Pot", as it reminds me of very bland boiled English food.
We went to the location in Salt Lake City. Never again. The only redeming aspect to our visit was the good company we had and the fact that we laughed all night long at how this restaurant concept was able to stay in business.
Awful Service. We showed up at the Melting Pot at 7:00 PM on a Wednesday night. When we walked in there was nobody at the front desk to seat us. We waited for 10 minutes for a hostess to show up and seat us. All that time numerous waiters and staffers walked past us without even acknowledging we were standing there waiting. When the hostess finally strolled up to the front desk, she asked us if we had a reservation. When we replied no, she said “Well let’s just see if we can fit you in”. The place was empty as only about 1/3 of the tables were even seated. After we were seated the waiter quickly gave us menus and said he would be right back to take our order. We waited for 45 minutes at the table and the waiter never returned. We got fed up with the crap service and got up to leave. On the way out I talked to the hostess about their lack of service and why we were leaving and she could have cared less. I would never go back to this place again. On the positive side I saved at least $100.00 because that is about the minimum price to eat here
*Service--It takes a while for your server to get your fondu stuff all ready.
*Food--Way too pricy, They don't seem to give you the fair amount of food for the price you pay ( $200 bucks for a family of four--dinner and dessert ) Not worth your money.
*Don't seem to use good quality cheese, even for a non-cheese fan.
SPEND YOUR MONEY ELSEWHERE. Especially If your even thinking about going there for prom or some so called "special occasion". Eat somewhere else, save money, feel better.
Great food and a romantic atmosphere. My husband and I frequent this restaurant especially for special occasions. The food is delicious and the experience is incredible. We usually order " the big night out" which is a little pricey but is worth the splurge ever once in awhile. This restaraunt is always one of my top recomendations. See you there!
It's hip to dip at this cozy fondue-lover's paradise..
Booths equipped with tabletop fondue pots are clustered together inside the intimate dining room. Start with a cheese fondue, including an assortment of breads, veggies and fruits for dipping. Entrees include lobster, center-cut filet, fish, chicken and vegetarian selections served with a variety of dipping sauces. For dessert, try the flaming turtle, a mix of chocolate and caramel flambéed tableside, served with nut-covered marshmallows, fresh fruit, pound cake, brownies and cheesecake.
Great date or girls night on the town. Reservations are needed for weekends. Plan on a two hour dining experience, don't stuff yourself on the salads even though they are good. I didn't like the Caribbean Cheese Fondue the Wisconsin Trio Cheese Fondue was much better, the Court Bouillon vegetable broth is simple but delish and the Bourguignonne is good I'm not a fan of the Mojo one though. I love the bread selection but wish for a more crusty sourdough. Save room for dessert it's just not the same without it. The bar isn't bad but specialty drinks aren't that fab there.
The MeltingPot Restaurants is the country's premier fondue restaurant... I highly recommend it! Great Food and Great Service!
Go for appetizers and dessert only.
My family and I went here to celebrate a college graduation. It was the first time for fondue for all 8 of us, so we really didn't know what to expect. The cheese appetizer, specifically the fiesta cheese, was delicious. Everyone liked their salads too, so we really had high expectations for the main course. The main course was where we ran into some big problems. First, there were only 2 pots for all of us. Talk about chaos. The fondue forks were all colliding with each other and everyone had to move their fork when somebody wanted to take his or her own fork out. Second, the two cooking "methods" were vastly different from each other and no meat was suited for either of them. We had the court bouillon (a broth) and the bourgeinonne (spelling?), and the only good foods for these were the "fried" shrimp in the oil and the potatoes in the court bouillon. The filet mignon was gross.. think about it--would you want poached or fried filet mignon? Lastly, we tied up our meal with the dessert fondue, which was absolutely delicious and totally worth it.
Conclusions: Go for the cheese appetizer and chocolate dessert and expect a high price. In a restaurant like this you're paying for the amount of time spent at the table because there is hardly any turnover (our group was there for 3 hours). Skip the entree unless you like poached or fried meat. The main problem with the food is the cooking method. Also, a timer really would have been nice for those of us concerned about food safety.
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