Samba Grill

01/19/08

BAD Reviews? Believe them!

by FMC3 at Citysearch

There are two types of reviews for Samba Grill ? The BAD reviews from actual CUSTOMERS and then the ?Bad? reviews from family and friends of the owners, that try to convince you that this is actually a GOOD place.

Samba Grill is mediocre, at best. The meat tends to be dry, stringy, tough, unflavorful and salty. The Salad Bar is a Joke. It is the worst salad bar that I have ever seen at a place like this. The staff service is not horrible, but it is slow and not very attentive.

Obviously, most of the customer reviews here are from people who were disappointed in their experience. If you look at the ?Stars? given by actual reviewers, they probably average about 2 stars. If the owners of Samba Grill really cared, and really knew what they were doing, they would listen to the reviews from their disappointed patrons and make improvements, rather than seeming to take it as a personal affront and commissioning their family and friends to write ?homer? reviews extolling their virtues. The bad reviewers are not writing bad reviews because they don?t like YOU. They are writing bad reviews because something was wrong with their EXPERIENCE. If you are a customer and you want a GOOD experience, go to Rodizio in Salt Lake, Tucanos in Provo/Orem (worth the drive for the Salad Bar alone), or even Braza Grille or "Grille from Ipanema."

Meanwhile, because of how Citysearch is set up, the 4 stars at the top is obviously from their staff reviewer whose experience seems to be different from the average customer review. Samba Grill should thank their lucky stars that they got such a good review at the beginning because it probably has kept them in business.

• Pros: Location
• Cons: Food

09/26/07

Dont Believe ME? google it!

by smg18la at Citysearch

This place is horrible! But I am tired of letting people know that, if you don't believe me than go to the other 50 some reviews on Google.... Type in Samba Grill Utah... and click reviews... I personally stopped payment on this restaurant.

• Pros: Big place
• Cons: Everything Else...

02/18/07

Samba.. Doesnt know what they're doing

by mr_rev3 at Citysearch

My wife and I went to samba grill this past weekend. I was rather disappointed. The service was absolutely terrible. It seemed as if everyone there didnt know what they were doing. The only person there who seemed to know what they were doing was the busser (Mike). It seemed we had to rely on him for everything to be done. We gave him a $5 personal tip as a thank you. The food was awful, it was over priced and over cooked. The meat service was slow and we had no i dea where our real server was. I recommend to not go there. I know that my wife and i will never be dining there again.