The best time I've ever had at a bar.. It was so easy to make a reservation online. My friends and I got there, and a table literally had my name on it. The piano players were GREAT. I cannot believe how many songs they knew. They were funny and kept us entertained all night long. Our server and the bar tenders were awesome too. It doesn't matter what you order, if you can think of the drink they'll make it for you. It was so busy there too. I thought I would have to wait forever for a drink, but service was really quick. I recommend this place to all of my friends and family. I can't wait to go back for more.
Great Entertainment Horrible Waitress.
The entertainment was fun and unique and my friends and I absolutely loved it...but our waitress was horrible. From the moment we got there she spoke to us in a rude tone and sounded annoyed when we started to order extra sodas. At the end of the night when it was time to leave, we had her split the tab so it could be paid. She came back with a bill that seemed overcharged. The bill did not have any details, just a set amount. When I kindly asked her if she could explain how much everything was, well of course she was a witch about it. Regardless, I was still going to leave her a tip, I wasn't that cheap. I was going to pay my tab and leave a cash tip. We weren't ready to leave quite yet, we wanted to stay and listen to the piano players a little longer.With all of us sitting at the table still not ready to leave she picked up a five left on the table by my friend sitting next to me, then picked up my check and in front of everyone and in the most rude way you could imagine, said loudly, "You're only going to tip me five for the whole night?"
Well if that ignorant waitress would have waited for us to leave, we were in fact going to leave her a decent 30-40 percent tip per person CASH!!!
As an owner of a business and 16 years experience in customer service, I understand how hard it can be sometimes to serve in these positions. That's why when I go out, I like to leave a little more than expected to waiters/waitresses that really do a good job and even a decent one, but last night, I could not believe someone could have chosen to staff such a horrible character. If it were my business this person would be fired immediately.
Would I go back there??? Amazingly....yes I would, because the entertainers are so great, but I would never be served by that person again and if I continued to receive poor service from someone different then I would cease to go and not recommend the place.
Thanks for the resolution. I had a problem that The Tavernacle has fixed, and taken care of. I just wanted to be fair to them, and let everyone know that they resolved my problem.
Great Entertainment.....Not So Great Service!. My husband and I love this place and love the loud obnoxious people there. We always take our friends here...but NEVER forget to inform them of the SLOW and UNFRIENDLY bar service.
Love it!. Spent a great New Years Eve here. Atmosphere is great. Musicians are funny and talented (and a bit adult rated at the end of the night). Drinks seem cheapish. It's like nothing else in SLC. Everybody seems happy, and despite the amount of alcohol consumed people remain friendly and polite. It's a lot of fun - lots.
Great place. I have only been to the Tavernacle a couple of times, but have always enjoyed myself there. The people are friendly and easy to talk to, and they have good food and great live bands.
A bit of insubordination in a town that needs it!. How do you get better than this place? This club is crowded and fun. Even a smoker like me enjoys this non-smoking club. The dueling piano nights are the best. By the time 11 p.m. rolls around, everyone has had enough booze and enough nostalgic music -- good and bad -- to all be friends. This is one club in SLC that is actually unique. Most people here will end up making wonderful fools of themselves by the end of the eving, singing along to Livin' on a Prayer by Bon Jovi or screaming the words to Sweet Caroline. It is a truly bonding, fun, party without the BS kind of club.
Can I get a Hooah!. This was my first visit to a bar since I just turned 21 and a had a killer time with my buddies. The pianos were awesome. The females loved to dance on them (they also enjoyed the dollar bills). I highly recommend this place. Great atmosphere and service.
Best place to get together with friends.... The Tavernacle is by far the most entertaining bar Salt Lake City has to offer. There is a distinct neighborhood feel to it. The service has always been phenomenal and the staff is friendly, fun, and hardworking...Ben is the best bartender in town and Erin is the best server! And of course, Kirk, Eric, Tara, George, and Troy on the pianos!!! I recommend the Tavernacle to everyone I know and have celebrated my last two birthdays with my friends at the Tavernacle...you'll never have a more entertaining birthday! They are expanding into the shop next door so there will be more room and a second bar coming very soon!
Good food, good show, not so great service.
That pretty well sums it up. The times I've been to the Tavernacle it has seemed that they do not have enough staff to keep up with a busy crowd. Then the self destructing monster happens. Patrons go to the bar to get their drinks which ties up the bartenders which slows down the waitresses which makes more customers to to the bar and so it goes. The wait was occassionally 10-15 minutes from ordering a drink to getting it.
The dueling pianos are great and they have good food but the service has never been impressive.
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