Sandy
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Mayan Restaurant
The worst Mexican food I've EVER had.
The website required me to give it at least 1 star. It's not worth 1 star.
I should have read the reviews. This place is without peer.
There is no excuse for food this poor. It's worse than the tastless, water table slop I ate at the cafeteria at college. One spice, chili pepper, is the only thing on the food. I've eaten Mexican food from Mexico to Europe and have never had Mexican this poorly done.
I made the mistake of asking for a good table. My party was seated in the cavern to the north of the divers, out of their view, after we passed numerous empty tables within the view of the divers. What???
Are they trying to be the worst restaurant in town? It seems so and I don't think there is a close second.
And I forgot to mention the prices for this swill. They're about double what you'll pay at a real Mexican restaurant. If you are in Sandy and you want Mexican food, do youself a favor, drive by this place and go to Raphael's just to the east--better prices, better food, and better service.…
Poor Service, Poor Food. The only reason to go to the Mayan is for the dive show which is pretty cool. But because of this one draw the Mayan has totally given up on the quality of their food and service. We waited nearly 40 minutes to be seated on a Tuesday night and then were given the worst seat in the house. Finally after getting the manager we were moved to a better seat. Food took forever to arrive and the service was really poor. It took another 15 minutes after we requested our check to get it and that's after having another server track ours down. The food is overpriced for the poor qualitybad and they added a gratuity to our check so we had no option regarding what we thought our service was worth. If you want to see the divers, eat before you come and just enjoy the show with the chips and salsa.…
Bad food and white mayans jumping into water !. Food is muy malo to say the least.
I WOULD RATE IT IN THE NEGATIVES, IF I COULD!. Let me just get the "pro" list out of the way, since it's short : awesome decor, fun entertainment. Now - HOLY CRAP, how is this place still in business?!? We waited for 10 minutes to be seated on a very slow Saturday during lunch. We were sat next to a giant table of kids, and when I politely asked if there was another table they said I would have to wait 30 minutes. We stayed put and ordered guacamole and "queso". The dish that the $10 guacamole came in (we later discovered) was MORE than half full of shredded lettuce. The "queso" was melted velveta and also about $10. I ordered the "carne asada tacos" which I swear had to be beef jerky that had been soaked in water and microwaved, and came with no toppings - for $15. One of us ordered the chicken finger basket off of the kids menu and it was also overpriced and came with soggy, frozen fries. Our bill was about $60 (because all soft drinks are also $3) and we were able to eat....the free chips. Unless you are coming for free chips and salsa and to watch the divers, DO NOT let this place rip you off! I wrote a complaint e-mail...and no one responded. If this place had even decent food they would do so well!…
Paper Label Found in Food!!!!!!!!.
Went to the Mayan on Tuesday, May 24th and was very unimpressed. Ten minute wait to be seated on a Tuesday evening at a restaurant with numerous open tables. I could tell very few servers were on
staff. Noticed right off that their prices have increased dramatically from one year ago. This food is NOT worth $14-16 per plate. It is extremely mediocre at best. Also, $9 for a dessert that was not that large or tasty. When my wife got her chicken fajitas, she immediately noticed a quarter size paper food sticker in the food. I explained to the server Jennifer that my wife lost her appetite and would like the menu to pick a different plate. Jennifer went to speak with her manager Whitney, and as I watched the two talking I saw the manager shrug her shoulders when the server explained the situation to her. After a 5 minute wait, the server returned WITHOUT a menu and explained that the label must have got missed on their "fresh" fruit. I reminded her that we needed a menu and she brought one back in about another 3 minutes. By that time, my wife said nevermind and we ordered the mediocre $9 dessert for our son. Of course, the server forgot the spoons so we waited again to eat our food while she spent time grabbing the silverware this time. We finished and finally got our receipt an hour and half after arriving (only 3 of us attended this dinner). The server and manager offered to comp nothing. The best part is that the server told us she took off my wife's meal like it was a big favor and when looking at the receipt it listed the reason for meal discount as "Food Sensitivity". How about listing it as "Foreign Object in Food"? I eat at approximately 200 restaurants throughout the year and have complained at none of those so far. However, it seems that The Mayan can never get things right. In 3 times of dining there in the course of 2 years, I have had bad experiences. My family will not be returning to The Mayan again.
To the people of the Mayan:
You have re-worked your menu several times over the years and you just CANNOT get it right!! Please just disband everyone managing this place and all of your servers and start over! The Mayan could really be a great place because of the atmosphere but you have convinced everyone in Utah that it will never be worth going there. Once you start over, just hang a big banner outside that says "Under New Management / All New Menus". People may start coming back.…
