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Just another burger joint. I will admit that the homemade root beer and fry sauce is a nice touch but overall this place really didn't "wow" me at all. It's just another burger and fry place. My hubby had a burger with fries and I had a turkey sandwich. Everything tasted great but the prices were a little much. We would much rather go to Five Guys for a burger.…
mediocre burgers. After eating at Hires I will never go back. My burger at Hires was grossly overcooked and I had to reassemble it because it was haphazardly put together. I never found a server or manager to fix it for me. I stepped in a puddle of soda right in front of the door way that no one had bothered to clean up. I have had much better experiences at Crown Burger.…
Good Burgers. If you want a good burger Hires Big H has about the best burgers in the Salt Lake City area. They are 10 times better then Astro Burger or Crown Burger, or Carls Jr. Or Sonic. They aren't the best burgers i've ever had but it is hard to beet there burgers.…
Hires Real Big H. Excellent service, best burgers in town for sure. AAA++++++++AA+++
Needs Attention.
I haven't been to Hires in 8 years because of my first experience. My wife and I gave it another try recently, only to be dissapointed. Don't get me wrong, Hires has a good burger. However, I simply
could not get over the tiny uncomfortable tables, gray walls, filthy floor, lack of music, and terrible service. Why have a wait staff if a) they don't get drinks before your order, b) they take forever, c) you still have to wait at the register, d) none of the tables are pre-bussed?
The burgers are good; the buns are excellent. Our cheese fries were soggy and cooked in stale oil. I was never offered a refill on a rootbeer that was over $2, nor did our "waitress" return to do anything more than drop of the ticket.
The experience reminded me of eating in the mall, only with a carpeted floor. There is no conceiveable order to the table layout, and there's no sign advising first-timers whether to wait or just take a seat. The cashier is also the host, and just points in the general direction of an empty table. Menus are left at the tables regardless of having a waitress that could take them. Portions are small compared to those of competitors, and I felt I really didn't get the experience that the price warranted.
The atmosphere is non-existent. There are a few pictures of classic cars on the walls in arranged in no conceivable order. As I mentioned the walls are gray (and cinderblock). Ceiling tiles show signs of leakage. Tables are haphazardly positioned around the room.
Hires has great potential in its large menu and freah ingredients. However, the atmosphere and quality of service leave much to be desired.…
