01/02/09

VERY BAD SERVICE

by yummyummz

I HAD TO EDIT WHAT I HAD PREVIOUSLY WRITTEN FOR MY REVIEW BECAUSE MOST OF WHAT I HAD WRITTEN DID NOT FOLLOW THE TERMS & CONDITIONS. SO...I WILL JUST SAY THAT ICEBERG SHOULD EITHER FIND NEW EMPLOYEES WHO TREAT PEOPLE LIKE HUMAN BEINGS, AND NOT SOME STRAYS WALKING AROUND THE PARK OR CLOSE THEIR DOORS FOR GOOD. THAT'S HOW BAD OUR SERVICE WAS. WE WERE THE FIRST ONES THERE, AND THE VERY LAST TO LEAVE, AFTER A GROUP OF 15 PEOPLE CAME AND ORDERED FOOD. SURPRISINGLY THEY GOT THEIR FOOD FIRST. WAS IT BECAUSE WERE NOT THE RIGHT COLOR, OR BECAUSE THEY SIMPLY HAVE BAD SERVICE? I DO NOT PLAN ON FINDING OUT. i will highly highly NOT RECOMMEND this fast food joint to ANYONE, especially when they like to give you half of your order and then the rest when you ask for it. The philly cheese was dry and flavorless. Definitely not worth the money that was spent. 2 people vs. 15 people...you do the math, we should have gotten ALL our food first, since we were obviously the first ones there. We only ordered two items.

• Pros: At least when your a group of 15 people getting food, you can depend on getting your food before a group of two who ordered only a philly cheese and sundae.
• Cons: Customer Service to the food. THEY ARE REALLY SLOW when "trying" to get part of your order to you. The whole order would be good next time.

12/29/08

great for shakes, awful for food

by wabenaki

go here to get a shake after you eat elsewhere or for a special treat. avoid the food at all costs. it is just gawd awful - greasy, tasteless, and of poor quality.

• Pros: shakes!
• Cons: food, slow service

05/27/08

I will not be back

by Dreamerup

I have tried to be a customer for some time but

several bad visits send me away to restaraunts that

want my business . First I ordered food on the menu

but they did not have any of it in, no sorry or

suggest anything else. Then I ordered a combo meal

with a shake for a drink when I picked up the sandwich

and fries again I reiterated the drink. I never

received any drink even though I paid for it. Next I

tried to get a breakfast smoothy according to the menu

$1.99 I was charged $3.00 just because I ordered

strawberry instead of orange and again with a so what

rude attitude. This was over several occasions and

times I will no linger go there and waist my time.

Bad word spreads like wildfire.

• Pros: Good Shakes
• Cons: Bad Service