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Nielsen's Frozen Custard

3918 Highland Dr
Holladay, UT 84124-1615
Phone: (801) 277-7479
Nielsen's Frozen Custard
Price:
$
Hours:
Summer: Mon-Sat 11am-11pm, Winter: Mon-Thu 11am-10pm, Fri-Sat 11am-11pm

Editorial Review for Nielsen's Frozen Custard – by Bob King

The Scene
From St. George to Bountiful, Nielsen's frozen custard is an evening tradition for many Utah families and couples. You'll see a steady stream of them leaving the stand, happily licking away on a sugar cone or spooning at the cherries and chocolate topping on a sundae.

The Food
The "concrete" and "nut concrete" shakes are far more palatable than the name suggests: Thick, smooth custard is combined with natural flavors such as vanilla and bumbleberry or caramel cashew. They have fewer calories and cholesterol, too, due to the use of a little egg yolk in lieu of milk fats. Spanish nuts add flair to the sundaes, while takeout pints and quarts allow you to bring the party home. It's all dessert at the original Holladay Nielsen's, but burgers, fries and chicken are available at the Bountiful location, hoagies at St. George and hoagies and fries at Layton.

Editorial content is independent of paid advertisers. Any expenses are paid for by Citysearch.

User Reviews for Nielsen's Frozen Custard

2 Star Rating: Below Average

08/06/2008 Posted by cancersucks

Their product always meets my expectations. I've never had a great experience with the staff. They are slow, bunt, and disorganized. The biggest problem with their operation is their decision NOT to accept credit/ATM cards. They are a check/cash only store. I always go prepared with cash, but on one occasion I was informed that they were out of cash and that they would gladly accept my money but would not be able to make change! I left the store frustrated not willing to exchange a $20 bill for $2.75 of custard.

Pros: Tasty Product

Cons: Service, no credit/ATM cards

2 Star Rating: Below Average

07/08/2008 Posted by Karibeth85

Went to pick up a quart of custard and a cherry chocolate concrete last night. I have driven by this establishment many times but have never stopped. My family had a craving for a sweet frozen treat and I decided to stop this time. The menu was very plain, not many items to choose from but I can handle that. After I was told they didn't accept Debit Cards I paid with a check and waited. There were 5 teenagers on duty and I only saw one of them gainfully working. The other four proceeded to gossip, play grab butt, flick each other with the towels they used to clean, and one even shot me an evil look. The young gal that met me at the window was nice, she was also the one to make my concrete as the other kids stood around eating ice cream and dinking around. I wondered why they had no supervision and why there needed to be 5 of them. I feel they could have handled the store with 2 teenagers and a supervisor that was mature. The supervisor last night was obviously not cutting it. The custard was fantastic but the service left a bad taste in my mouth.

Pros: Tasty Custard

Cons: High Prices, Cash Only, Lazy Service

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Editor's Review

Notably excellent frozen custard from this family-run business for more than 20 years.  See the full editorial review.

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Restaurant Information

Parking

  • Lot

Hours

  • Summer: Mon-Sat 11am-11pm
  • Winter: Mon-Thu 11am-10pm
  • Fri-Sat 11am-11pm

Cuisines

  • Fast Food
  • Ice Cream
  • Desserts

Payment Types

  • Check
  • Cash

Meal Price

  • $

Amenities

  • Lunch Spot
  • Kid Friendly
  • Local Favorites

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