10/03/09

Pretty upscale

by DARCI

Okay, so when I first walked into this place and saw the different levels with all the equipment I was blown away. Lots of weights, machines, treadmills, ellipticals, stairmasters, bikes, oh, and good-looking people. I don't think I've ever seen so many beautiful people walking around in one place. I realized I'd have to wear my make-up to this place and maybe buy some cute workout clothes (which is why I put the hotties as a con). Plus, I've seen many Salt Lake celebs working out there, such as tv reporters, UT Jazz players, ReAL Salt Lake players, and local actors. The aerobics classes are awesome, taught by some of the cutest chicks ever who help keep me motivated. Anyways, I'm pretty happy with my membership that I've had for a little over a year now.

• Pros: Tons of equipment, fun classes
• Cons: Tons of hotties (hey, it could be a con)

07/16/08

Worst Gym in the Valley

by MulderandScully

I had high hopes when I joined this gym. After six months I have come to HATE it. The staff is rude and completely unhelpful, and the facilities are substandard. I went to spinning classes four days a week but the equipment is so old and neglected that I have had two sets of clips ruined and a pair of cycling shoes. Out of the 20 bikes, there are only three or four that are usable and members fight over them before each class. The instructors are often late and don't run for the full time. A few months ago they moved the room and the new room is unbearable. It has west facing windows that let so much sun light in during evening classes that the room is so HOT and bright that it makes the workout horrible.

As for the gym itself, the equipment isn't maintained and is dirty.

The personal trainers are rude to others that are trying to work out and I have even been asked to get off equipment so their clients can use it. When I looked into getting one of the trainers, I found the experience unpleasant and I was given a lot of incorrect information. The sessions are over priced for what you get and the trainers don't seem very knowledgable.

Anyone interested in Xcel should really spend some time in the gym before they sign-up. It looks good from the outside but looks are deceiving. I have joined a new gym and have lost 25 pounds in the three months since while attending the same classes I did at Xcel.

By the way, one of the trainers told me that Xcel employees have posted positive reviews for the gym on Citysearch so keep that in mind when reading these review.

• Pros: Pilates studio (but they're over priced)
• Cons: The staff, the equipment, the classes

01/24/08

9 years and counting

by customer4583

I love this gym and it is getting a facelift! I joined when I turned 16 and have been a member ever since. I never felt unimportant because I wasnt with a trainer like some other people. I pay $33.90 a month and have since day one, and personally I would pay more.