3184 Walker Mill Ct, Salt Lake City, UT | Directions 8412140.627373 -111.803759
Neighborhoods: Cottonwood Heights
I was impressed with Scott Hale Plumbing throughout the whole process. From the bid to the final product, they made sure I was satisfied with everything. Other companies couldn't compare and I know I have made the right choice. These guys are very good at what they do.
They were very thorough and had a great working knowledge of my unit. The careful inspection turned up some things that needed attention before things got worse. I am very pleased with their work!
We couldn't have asked for better technicians. They were friendly, pleasant and courteous. They explained what they were doing and what that would accomplish. We appreciate everything they did.
Scott Hale Plumbing sent a great guy who was very helpful. He also had great answers to all my questions without being condescending. Thanks!
HORRIBLE SERVICE! We used Scott Hale last week. It was the first and last time we will do business with them. When making the appointment I was informed that we would be the last appointment for the technician before he headed home for the weekend. He arrived a couple of hours early (plus) and got to work. At one point we were informed that he would need to cut a few small holes in the wall to fix a leak. I thought it was strange that our receipt said 'owner will repair holes' after he told us that he wasn't responsible for repairing the holes. Then I spoke to other companies who told me they always repair the holes. I now have four 12 inch square holes in my wall. He also welded the pipe in the wall without having a fire extinguisher (which I was informed of after the fact.... he said he forgot it...oops). Thankfully no fire started (maybe that is why the holes are so big?). He also said he had to go to SLC to pick up a few things so he wouldn't be able to fix it until Monday (this was around 3 in the afternoon). When pressed, he agreed to come back and finish the job that night. I realized that he wanted to start his weekend early but come on. He charged us an extra $50 because he didn't bring the necessary supplies with him (but didn't grab an extinguisher when he made the trip).
I'm giving 2 stars because despite the terrible service, our a/c does now work and the cost was only 20% more than what we expected (and when isn't it, really?). This could be a fantastic business but the technicians are their representatives and I wouldn't risk getting this guy again.
I had a great experience here and thought the service was outstanding. They were great to deal with and took care of my problem in no time.
I wanted to say how pleased I was with the service provided by this company and the person they sent over. Very professional, my hat is off to your great technicians and company.
They sent over 2 technicians that were very personable and overall, awesome. I was pleased with the service I received and would definitely use them again!
The tech was great! Very informative. He went the extra mile.
Excellent – Daniel was cooperative, efficient, and a pleasure to have work for me.
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