We were looking for an affordable place to take our BMW. Even thought this garage is on the otherside of town from our home we decided to give it a try. We have been very happy with the service and results of our car. Ive always been able to get in right away. Ive been offered a ride from them several times but not needed it. Cookies are always left in our car when we pick up.(My kids love this) As a different review stated dirty.. The waiting room may not be the cleanest however I personaly have not been in a waiting room of a garage and had a spic and span clean area to hang out in. They do have kids toys to play with and that was handy for my kids.